Reliance Broadband — Expecting a Bill for no connection :)

Hi All,

This is to inform that for people who dare to think to getting a broadband connection from the cheat company namley Reliance. My customer ID was[protected]. It all started when i wanted to get a broadband connection. I was staying in Jogupalya a few days ago where I paid 520 Rs for getting a Reliance Broadband connection to a vendor named Sathish. He informed me that the connection will be up in 7 working days. I was also told I would receive a verfication call from the customer care within two days. The customer care did called me up within two days. I was expecting the connection but to my dismay i didnt got any response for another 10 days. Finally after 14 days I recieved a call from the Reliance customer care stating that it is a welcome call. I informed that no installation was done yet. The customer care exceutive launched a complaint (Complaint #[protected]. The call was forwarded to techincal team and agian another compliant was launched.

I lost hope on getting the connection. finally after another four days when i was about to shift my place (murugeshpalya) a person from Reliance Broadband technical team came to resolve the complaint. He was baffled to see that there was no connection and already i have been registered as a User. After several phonecalls to his superiors. I was told i will get the connection in the new place. with so much going on i decide to withdraw the connection. I have informed to disconnect my connection (with no euipments). I hope the billing is not done for this hopeless connection. my installation charge 520 Rs is profit for reliance. If i happen to recieve a bill I will surey escalate the issue to consumer court and will sue them,

For all those out there I advice you not to opt for reliance broadband connection. I have choosen Airtel Broadband now. The service is good compared to sloppy Reliance broadband.

Manigandan