[Resolved]  Reliance Broadband — No Service even after payment

Hi Sir,

I have applied for Reliance broadband connection on 6th nov, And paid 540 rs as per the required plan And till today i havent heard from them. I have already made many complaint and escalation by calling the reliance customer support and reliance head office in bangalore. The only promise they make is they will call back but havent call me yet nor any response I have also made many call to cancel the connection and refund but still they havent cancel the connection. I dont know what to do Either I would like to have connection or cancel it and have my money back.
This company is not in mood to give my monry back. Please help.

Below is my application detail :
Dear MR RATHEESH KUNJIRAMAN MADAYI.

Thank you for choosing Reliance for Landline and Broadband connection.

We have received your application and processed this for activation. The activation may take upto 7 days.

As per your application your details are as below.
1. CAF no.:[protected]
2. Subscriber ID/s :
1) POTS - [protected]
2) DIA[protected]
3. Name (Customer Name) :MR RATHEESH KUNJIRAMAN MADAYI
4. Address (Customer Address) :#14/1 V V NILAYA 8TH CRS 2ND MAIN JAI BHEEMA NAGAR BTM 1ST STAGE BANGALORE
5. Alternate contact no. :[protected]
6. e-mail ID :[protected]@GMAIL.COM
7. Services Opted :Landline and Broadband
8. Rate Plan: :WFLCC150 and WICC649

In case of any query please feel free to contact us at 30337777 or[protected] or write to us at [protected]@relianceada.com

Thanking You,

Broadband Services
Reliance Communications Limited
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Aug 14, 2020
Complaint marked as Resolved 
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Reliance Broadband — no service and help

i'd registered a complain regarding no connection on the 21th of jan and subsequently been calling them for it. The issue has not been resolved yet. i have numerous compliant ids with me. I'd even logged a complaint for termination on the 7th of Feb which was declared in resolved status without i knowing about it the next time i've checked in.
now i have a termination request dated the of Feb which is under process status.
And I've received a bill for the duration of 15 Jan to 15th of Feb which is waived to half the amount. As i had the connection only for 6days from the 15th to the 21st of Jan. i don't know why the have asked for half months bill.
please help.
Reliance Broadband Manager name :
Mohammed Rafeeq
Employee ID : 61101067
Office name : Reliance BPO Private Limited
Ambattur Estate, Chennai
Designation :Deputy Manager, Broadband Process

Pls forward your complaint to anil.[protected]@relianceada.com

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