Reliance Broadband — connection still on my name

I took a broadband connection three months back and during my first login I was not able to connect it and because of this poor band width I cancelled my connection same day by registering the complaint and request in customer care of reliance.
But till date I am getting bill having minimum cahrges and late payment penalty for subject connection and today I came to know that they have discontinued my service.
Today during my absence they sent somebody in my house for getting a sign on a form for cutting the connection.
Please take action at this type of cheatings. You can listen to my recorded complaint for proof.
Regards
Pankaj Goyal
8 F, B block, Siddhichakra Apmt,
Nr. Sargam Shopping Center.
Parle Point, Surat
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