[Resolved] Reliance Broadband Connection — cheating | |
Dear Sir/Madam This is to inform you that there is a sales executive named: Dharmendra Mishra who came to my residance at:117 Anoop Nagar, Indore (m.p) for the sale of reliance broadband connection.As promised, he assured me the connection of 100kbps with a download speed of 75kbs/sec minimum with a monthly rental of 499/-Rs.A sum of Rs 210/- was taken as an advance for the connection which was supposed to be installed at the residence whith in 48hrs from the 14/08/09 of this month.The connection was installed on 21/08/09 after many complains.The connection is not working since 22/08/09 and for this matter I have reported the matter to the authorities but there has been no action since then.I am already a user of airtel broadband but also took a connection from reliance so that i could get a better speed. I as a consumer have been cheated by the sales team of reliance broadband since they allured me with a false scheme and have provided something different.I was getting a download speed of 10Kb/sec. I have made numerous complains about the above matter to the authorities and one person's name whom I remember as Mr Amog. Requesting you to please take a strict action against the company and also ask them to refund my money since now i want to discontinue with them. Best Regards Rahul Bhandari mob:[protected] reliance broadband details user name[protected] phn no:3013773 Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1 Comment | |
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
P.J. IMMANUEL INBARAJ
Guindy, Chennai.
Tamil Nadu
To
The Reliance Customer Care,
Chennai.
Sub:- Broad band complaint
Dear Sir/madam,
With reference to your mail received date:[protected] I would like state the following as follows.
I have applied the reliance net connection on[protected], your representative
Mr. A.BALA (+91 [protected]) Reliance Address No.71, E.V.K Sambath Salai, Vepary, came over here and taken the feasibility report and paid Rupees 500/- (Five Hundred Only) by Cheque towards in the name of RCIL A/C RIS, Cheque No-043041 towards the cost of deposit and he has promised that the Net Connection will be effected within a week.
After 10 days I came to know from BALA there was a shortage of cable and will be taken another 10days. Till date I have not receive any communication from your end.
And contacted your Team leader Mr. SAKTHI (+91 [protected]) and also not properly responding our calls. (I have called everyday for this person he will tell I am in meeting or driving take necessary action for the person) And state I came to know that there is no feasibility to connect the net connection at your premises.
I have not received any communication so for from your end an nobody turned up and installed the any equipments from your side.
Note:-
Cheque and connection as not been received for the past 3 months[protected] TO[protected]
This is for your kind information and take necessary action in this regard.
Expecting your reply earliest
Thanking you