[Resolved]  Reliance Broadband — Reliance Netconnect No:[protected]

Address:

Gurgaon, Haryana

I OBTAINED THIS CONNECTION ON 09 06 2011 IN THE NAME OF YOG RAJ DHINGRA & FURNISHED RESIDENCE PROOF, PAN CARD & PHOTO AND OPTED FOR TARRIF PLAN 'SILVER PLUS 750 UNLIMITD
I RECEIVED FIRST BILL FOR THE PERIOD 09 06 2011 TO 26 06 2011 FOR RS.427.00 & OBSERVE FOLLOWING MISTAKES;

a} BILL IS IN THE NAME OF YOGRAJ SINGH INSTEAD OF YOGRAJ DHINGRA
b} RENTAL HAS BEEN CHARGED @950.00 PM UNDER PLAN: NCPLUS SILVER12m200 AGAINST MY OPTED TARRIF PLAN SILVER PLUS 750PM.
TWO TIMES COMPLAINT LODGED THRU INTERNET ON SEVICE PROVIDER CUTOMER CARE PORTAL & THIRD COMPLANT LODGED WITH THEIR LOCAL OFFICE IN SECTOR 14 MARKET , GURGAON FOR CORRECTION OF NAME & TARRIF BEFORE MAKING DUE PAYMENT. REGRETABLY NO ACTION Is TAKEN BY SERVICE PRIVIDER INSTEAD THEY HV BLOCKED THE SERVICE OF MY Card since 25.07.2011. FOR NO FAULT OF MINE I AM BEING MADE TO SUFFER BY BLOCKING SERVICES> RELIANCE NET WORK IS REQUUSTED TO CORRECT NAME & TARRIF TO ENABLE ME TO RELEASE PAYMENT & IMMEDTLY RESTORE THE SERVICES> THNX & EXPECT YOUR HELP TO GET IT SORTED>>>>>DHINGRA YR