Reliance Broadband — High Ping | |||
I've been experiencing Extremely High Latencies during the day, but the pings goes normal after 9PM. I've been experiencing this problem from like 7 Months. Whenever I call Reliance Customer Care, they give the same excuse, that there is a server update, and the ping will be fixed in a few days, and after that, they give me a date. And even after that date, the connection stays the same, High Ping. I call again and they keep extending the date for no reason. I don't want to remove Reliance due to their 'Reliability' but I will be forced to do it, unless they perform some serious action regarding this. My User ID is[protected] and my email address is [protected]@gmail.com I get a better ping with my Wireless Tata Modem compared to Reliance Wired during the day. Was this information helpful? | |||
 2 Comments | |||
Comments
Dear Customer,
As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
RCOM Care
As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
RCOM Care
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
59%
Complaints
22889
Pending
370
Resolved
12596
+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.
Cheers,
RCOMcare