[Resolved] Reliance Broadband — Complaint | |||
Inspite of regular inconveniences still the customer service dept persistant making the same kind of service. My internet connection is under my father name(K KRISHNA RAO : ID #[protected] because some unknow executive cheated and gave the connection with false promises as my father doesnot have much idea.Inpiste of that I have been using the network since one year.Yesterday I need to get my password reset and I was office 25 km away from home and i requested the Customer service represntative to reset password and gave him enough details but he bluntly insisted to give Cust ID # number which i already gave to previous two represantatives on same day and they should have the records.I have to call my parents and keep the phone on confernce to get Customer ID number which my parents are not aware of .I HAVE ATTACHED THE RECORDING to give you the example of service provided by the represantative.There are many instances which caused me so many troubles and bad service.here are the comlaint numbers i registered in last couple of months these are the number which I found and some of the are missing . [protected] [protected] anish [protected] ajeesh [protected] new[protected] lakshmi[protected] joythi[protected] deepa[protected] ram raju [protected] [protected] sidhu [protected] Case [protected] [protected] mohd [protected] murali 's [protected] kiran kumar epmloyee 11143256 vandana [protected] dhana regards Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 4 Comments | |||
Comments
Sir,
I have given correct details regarding my name as C.M.RAGURAMAN (User ID No.[protected]. But, your people enquired about my details that my name as C.H.RAGURAMAN. So my initial is changed. Now what is the procedure to correct my initial. Please reply soon.
My land line No. is [protected]. The ring tone is not working.Already i have given a compliant yesterday to customer care. They have given a compliant no. as[protected]. They assured that within 24 hours, it will be cleared. But still I am facing same problem. Please do needful.
I have given correct details regarding my name as C.M.RAGURAMAN (User ID No.[protected]. But, your people enquired about my details that my name as C.H.RAGURAMAN. So my initial is changed. Now what is the procedure to correct my initial. Please reply soon.
My land line No. is [protected]. The ring tone is not working.Already i have given a compliant yesterday to customer care. They have given a compliant no. as[protected]. They assured that within 24 hours, it will be cleared. But still I am facing same problem. Please do needful.
Dear Sir/Maan
MY landline one month not working ..it is my request to plz send an executive to check it.my no.is[protected]
not working .plz check
me add
33/8
juhi safed colony
kanpur-208014
[protected]
MY landline one month not working ..it is my request to plz send an executive to check it.my no.is[protected]
not working .plz check
me add
33/8
juhi safed colony
kanpur-208014
[protected]
Hi,
This is one of your user with user id :[protected]. I have been facing issue with my broadband connection for past 7 - 8 days, the connection is not working and even after reporting this several times still no action is been taken. Below are the complaint ref numbers which are been raise since past 1 week.
1) CNM[protected]
2) CNM[protected]
3) CNM[protected]
4) CNM[protected]
[protected]
[protected]
Will request you to please get this checked and help us to get this fixed asap. As due to loss of services we have been facing lots of issues and also will like to get the refund for the loss of days which we were not able to use.
This is one of your user with user id :[protected]. I have been facing issue with my broadband connection for past 7 - 8 days, the connection is not working and even after reporting this several times still no action is been taken. Below are the complaint ref numbers which are been raise since past 1 week.
1) CNM[protected]
2) CNM[protected]
3) CNM[protected]
4) CNM[protected]
[protected]
[protected]
Will request you to please get this checked and help us to get this fixed asap. As due to loss of services we have been facing lots of issues and also will like to get the refund for the loss of days which we were not able to use.
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+91 22 3037 3333
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
I have been using Reliance Broadband services (with Telephone) since Jan'10. I would like to inform you that since 1 month the services are very poor. There has been several ocassions (approx. 10 times) within 3 months when my Broadband and Telephone was not working. The problem is mostly resolved after 4-5 days still the bill which I receive is for the complete month. There has not been a single month when the the services was available for complete month. When I asked them for bill waiver they simply refused by saying that the query was resolved within time frame, actually it was not. Now my broadband is not working since 16Apr and because of the poor services I have applied for disconnection on 20Apr'10. Till today they have not disconnected the services. They have been troubling me since 1 week because of which my whole family is getting disturbed.
Please advise.
Regards,
Sandeep
H. No. 2056, Lodhi Road Complex, New Delhi:110003
Mob: [protected]