Reliance Broadband — Internet connection not working properly for last 3 months

Address:

Lucknow, Uttar Pradesh

Hi,

I have a reliance broadband connection with User Id[protected].
For last 3 months my connection is suffering with major outage. I have made complaint regarding this outage to reliance customer care several times but of no use. They always register a complain and assures me that problem will get resolved soon on high priority. Then problem gets resolved next day and after 8 - 10 hours connection again stops working. This is happening in a cycle for last 3 months and now I am fed of it.
I have followed up with their local vendor but they are suggesting to switch to some other internet provider like airtel.
So this is the way they do business. First lure a customer, harass him and then make him switch to some other internet provider.

I am writing my problem in this forum in the hope that this route of communication may address my problem and want to send a message to reliance broadband people: "If you people really want to make customers happy and loyal to your business then please listen to their problems and try to address them instead of making false promises".