Reliance Broadband — Mental harassment, telling lie

Address:Madhya Pradesh

Issue is that:-

At 19-Mar-2011 I had put a mail to [protected]@relianceada.com to cut and close my broadband connection because my job location get changed and I have to leave Indore till 25-Mar-2011. I had got return mail with complaint number Service Request ID[protected] at 2:15 PM. In this mail it is also written that one of our executives will contact you in the next 48 hours. but no one came or contact me to disconnect my broadband connection. After 2 or 3 days I had also call to customer care to made new complaint for disconnecting my Broadband connection through mobile [protected] and again got a new complaint ID (forget). after 5 months on 16-Aug-2011 at 12:00 noon a phone come from mobile number - [protected] said that he is Dharamveer calling from Indore Police, he has a warrant to arrest U (Bhagwat Prasad Pandey) and also said that He has some paper to FAX and If he FAX the papers to Delhi than U (Bhagwat Prasad Pandey) have to pay Rs. 65000/- and also give a mobile number [protected] a lawyer to talk and settle the case in Indore. I had call on Lawyer's mobile number - he said deposit Rs.3300/- with in 30 min otherwise U have to go to delhi to deposit Rs.65000/- next day i.e. 17-Aug-2011. after that I call to Reliance Nodal Center Bhopal and told all the matter, they put the mail to their account department and suggest me to not wary, nothing will be done by police, but Mr. Dharamveer (Mob - [protected]) calling again n again till 5 PM and threaten me that I m sending a FAX to delhi. Same Day 16-Aug-2011 I went to Reliance Broadband Office at BCM Hieghts and talk to Mr. Azad he said Pl deposit Rs.1050/- and Telephone + Modem. I went to deposit Rs. 1050/- same day at Reliance World, Sayaji Plaza, Vijay Nagar, but he entered Rs.1150/- I dont know why he make bill of Rs.1150/-. after that I have to pay Rs. 1150/- and deposit Instrument on next day 17-Aug-2011 and take all necessary documents from Reliance.

Now my Questions are :-

1- Person calling from mobile number [protected] named Mr. Dharamveer is a original police man?
2- If NO, than How any normal person threten the otherone become a policeman?
3- On 16-Aug-2011 reliance person got my mobile number, Why they not call me between this period (25-Mar[protected]Aug-2011).
4- Lawyer said that Deposit money within 30 min. Is it possible ? when I already mention that I am outside from Indore.

In this type of situation anyone imagine what my condition is on 16-Aug-2011. I take leave from my office and running here and there to solve the issue where as mistake is not mine, not able to think what to do due to Mental Pressure. Till today 19-Aug-2011 I am not have normal heartbeat. If any unwanted issue will happened to me than who is the responsible.

Pl tell What I do.....

What is the punishment of mental harassment.? How much I claim against this,
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Comments

I have faced the same problem. Can anyone suggest a way out?
put complaint in consumer forum.
Offcoure, the mistake your side .You sould not pay the money to them because they put mental presure to you.Ask them to send court notice we have proof na then we will put additional case to realincae broadband after no body will not take reliance broadband
Even I faced the same problem, they called me on saying that i didn't pay the bill for the connection which was terminated 3 years ago, i'm pretty sure that i paid those bills, but i'm not confident of securing those bills, but finally i got those bills and termination connection receipt, i think its better to proceed legally against reliance.

Please help me, in deciding which is the better way to go through consumer court or cheating case in direct court.

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