Reliance Broadband Net Connection — i haven't received net connection but my cheque has been passed out

i have applied for reliance brodband connection on 15th june 2008 and given a cheque of Rs.500/- & my ID & resi proof on the same date to the sales executive my cheque has been passed out but still i havn't received my net connection i want my money back what should i do please guide me i have talked to the executive & his area manager 1000 times but they are not responding i have mentioned the details below please help me

Receipt no. – [protected]
Date – 15th june 2008
Cheque no. 094048 dated – 15th june 2008 cheque amount – Rs.500/- drawn on oriental bank of commerce
Your Local area office – flower vally wanawari
Sales executive name – dattatraya jagatap mobile no. - [protected]
Area manager – mr. imraan / mr. ravindran
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Reliance Broadband Net Connection — internet and landline not working

internet and land line not working
Dear sir ,
my internet is not working and this is not a new problem it happens very often .my net works only for ten to twelve days on an average in a month and everyday it shows the message ( cannot find server or connection timed out ) i am now fed up with this problem .many times i think that i could have had gone for some other internet services. my user ID is[protected].
My land line connection also is dead for many days. whenever i complaint about that the costumer care department takes my complaints lightly and they never update the information about my land line therefore it always shows GENERIC in their computer system .the team is so irritating to me that it does not take the landline complaint by saying that your connection is generic .my landline no. is 30424258.
i hope that my complaint will be solved soon
thank you !
07/06/11

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