[Resolved]  Reliance Broadband — Worst Service of RCOM Bangalore Broadband Connection

Address:

Bangalore, Karnataka

Hi,

I had opted for a Reliance broadband connection last friday. Worst service ever no conenction even though he took the payment and all other details. keeps stalling me here and there.

My Name is Julian Steven and Phone no [protected]. After seeing this others will be safe and I hope someone from reliance will call !.

Please read my complaint to reliance below


---Original Message-----
From: julian Steven ([protected]@gmail.com)
Date: Wednesday, April 24, 2013 06:41 PM
To: [protected]@relianceada.com ([protected]@relianceada.com)
Subject: Compliant: Worst Service of RCOM Bangalore Broadband Connection

Hi,

I had opted here for a reliance net connection last Friday 19th April. I had received the details below on friday itself. The local person guaranteed the connection will happen on sat or Sunday So I had to drop my personal plan for the connection.

Time went by from Sat and Sunday No-body Turned up. I had to call the person who came up to canvas and took necessary documents for the connection. I was getting bogus responses as he will come today morning or evening and the connection will be done.

Yesterday suddenly the technician called up and said that the cable guy is standing outside the house come fast, even though I had mentioned the timings to follow for connection, I had to leave my work and go to my house on halfway i received a SMS stating Dont Come. I had to shout at that guy and that same evening he promised me that he would completed the connection evening again a sms came stating " Tyre Puncture Tomorrow Connection sure"

Today I waited till 11.00 AM still nobody turned up and when I called up the technician he is again stalling me.

I have not been stressed out like this ever on a customer service like this especially Reliance. I have wasted my money and phone to ask out these guys for a connection. How come you hire such persons ?

I had called up customer care and their service is too waste , For your information I had called up 3 times and reported this issue and no resolution is carried out.

I demand an explanation / Solution from your level. As I am mentally & physically tired and frustrated If I don't receive an solution on or before 3.30 PM Today. I will be escalating this even higher and will go out for disconnection also.

Beware of this guy

Techinician Name: Venkatesh
Mobile no : +[protected]