[Resolved]  Reliance CDMA — Network problem & Call Drop problem

Dear sir,
we are facing the Network problem & call drop problem from last 4 month we request to Local dealer for solve these problem but no any satisfaction reply then we send the mail to reliance communication & our complaint no. is[protected] &[protected].

against these complaint no any customer care executive & nodal officer reply & without my satisfaction note they reply me through mail that they resolve my problem.

I request you kindly check under mention corresponding mail copy

Thanking you
Regards
ANIL KILAWAT




rom Anil Kilawat <[protected]@gmail.com>
to "[protected]@relianceada.com" <[protected]@relianceada.com>
cc rcomnodalofficer.[protected]@relianceada.com
bcc rcomappellateauthority.[protected]@relianceada.com
date Sun, Sep 13, 2009 at 10:02 PM
subject Fwd: 'ADAG=[protected]'Reference your mail
mailed-by gmail.com
hide details Sep 13 (3 days ago)
Dear sir,
as per your mail if you resolve the problem kindly give me our satisfaction note if given by us.

Thanking you

Regards
ANIL KILAWAT

[protected] Forwarded message[protected]
From: [protected]@relianceada.com <[protected]@relianceada.com>
- Hide quoted text -
Date: Sep 13, 2009 7:06 PM
Subject: RE:'ADAG=[protected]'Reference your mail
To: Anil Kilawat <[protected]@gmail.com>


- Hide quoted text -
Dear Customer,

In response to your mail regarding Service Request ID[protected], please note that your issue has been resolved from our end.

Further, if you face have any query/complaint. Please feel free to contact us with details.

We look forward to an opportunity to assist you again.

For further details, you can visit our web-site www.reliancecommunications.co.in or write to us at [protected]@relianceada.com or fax us at[protected].

Prepaid customers can call on *333 (Toll free) from your Reliance Phone or 3033 3333 from any other phone.

Postpaid customers can call on *222 (Toll free) from your Reliance Phone or 3033 3333 from any other phone.

Yours sincerely,

Robin Chaturvedi
Customer Care
Reliance Communications

Please note that your message will not be delivered if it exceeds the size limit of 5 MB per mail (including attachments). Requesting you to please create a shorter message (including attachments) with size less than or equal to the allowed mail limit in all your future communication.

The information provided is based on prevailing terms and conditions of the company, which, are subject to change without prior notice.

This electronic message transmission contains information` from Reliance Infocomm & is confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, beware that any disclosure, copy distribution or use of the contents of this information is prohibited. If you have received the electronic transmission in error please notify us immediately.

-----Original Message-----
From: Anil Kilawat ([protected]@gmail.com)
Date: Sunday, September 13, 2009 01:36 PM
To: [protected]@relianceada.com ([protected]@relianceada.com)
Cc: rcomappellateauthority.[protected]@relianceada.com (rcomappellateauthority.[protected]@relianceada.com)
Subject: Fwd: Reference your mail



[protected] Forwarded message[protected]
From: Anil Kilawat <[protected]@gmail.com>
Date: Sep 13, 2009 1:34 PM
Subject: Fwd: 'ADAG=[protected]'Reference your mail
To: "[protected]@relianceada.com" <[protected]@relianceada.com>

Dear sir,
our complaint are still pending at your end,your under mention mail shown that your team respond in 5 days but 9 days ago my complaint are still pending & no any person respod by the reliance communication.

its shown your service that you provide to the customers

Thanking you

Regards
ANIL KILAWAT
[protected]
[protected]


[protected] Forwarded message[protected]
From: [protected]@relianceada.com <[protected]@relianceada.com>
Date: Sep 4, 2009 3:31 AM
Subject: RE:'ADAG=[protected]'Reference your mail
To: Anil Kilawat <[protected]@gmail.com>


Dear Customer,

This is in reference to your mail regarding drop calls issue, please note that your complaint is logged as Service Request ID[protected]. We are working on it and will respond to you in next 5 days.

For further details, you can visit our web-site www.reliancecommunications.co.in or write to us at [protected]@relianceada.com or fax us at[protected].

Prepaid customers can call on *333 (Toll free) from your Reliance Phone or 3033 3333 from any other phone.

Postpaid customers can call on *222 (Toll free) from your Reliance Phone or 3033 3333 from any other phone.

Yours sincerely,

Roshan Bhole
Customer Care
Reliance Communications

NOTICE: Please note that your message will not be delivered if it exceeds the size limit of 5 MB per mail (including attachments). Requesting you to please create a shorter message (including attachments) with size less than or equal to the allowed mail limit in all your future communication.

The information provided is based on prevailing terms and conditions of the company, which, are subject to change without prior notice.

This electronic message transmission contains information from Reliance Communications & is confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, beware that any disclosure, copy distribution or use of the contents of this information is prohibited. If you have received the electronic transmission in error please notify us immediately.
-----Original Message-----
From: Anil Kilawat ([protected]@gmail.com)
Date: Thursday, September 03, 2009 08:06 PM
To: [protected]@relianceada.com ([protected]@relianceada.com)
Subject: Re: Reference your mail

Dear sir

With refference of your mail reqiired details are as, below. We are facing calldrop on every call, kindly do so on this.

Name of your city: Beawar
Door No/ Shop No /Plot No:
Area /Sector/ Street Name/Landmark: Opp. C.L. Jain Bagichi, Udaipur Road, Beawar.
Village / post: Beawar
Zilla / taluka / tehsil: Beawar
District: Ajmer
State: Rajasthan
Pincode: 309501
Indoor/Outdoor : Indoor
Number of signal bars : 1/2
From when you are facing this problem : Last 2 Months
Alternate contact number : [protected]
Specific time/All the time: All the time
Handset Type : LG CDMA
Thanking you and Looking forward to your early responce in this matter..

Anil Kilawat
Mangalam Automobiles
Beawar