Reliance Netconnect Plus — Very poor speed and poor service

Reliance CDMA — provide very bad service and response

Respected Sir,
My self Alok kumar Singh. Right now i am a customer of reliance cdma mobile service provider. My mobile no. is [protected] which is registered in the name of Amresh Kumar Singh, my elder brother.
Sir, when i checked my balance in the evening on 22nd March 2010, i found Rs. 30/- has been deducted from my main balance account. On enquiring from the customer care i came to know that i have subscribed voice chat service provided by the company. But i would like to kindly state that i've not subscribed to any such service.
On repeated approach to the customer care i was not given any satisfactory response neither by the CRO nor the FLOOR SUPERVISOR. The following are the names of the persons who attended the calls :-
1. CRO - Manprit, Bittu and Vijay
2. FLOOR SUPERVISOR - Harish, Pawan, Gaurav and Deepak.
I also want you to know that they provided wrong information and also misbehaved with me.
So i kindly request you to look in the matter and do the needful.

VERY BAD SERVICE AND RESPONSE

Respected Sir,
My self Milind Anand. Right now I am a customer of Reliance CDMA mobile service provider. My Mobile No. is [protected] which is registered in the name of Mahendra Singh, my elder brother.
Sir, I received a SMS for low Balance at evening and when i checked my balance in the evening on 22nd March 2010, I found Rs. 20/- has been deducted from my main balance account. On enquiring from the customer care I came to know that I have subscribed voice chat service (IVR Service) provided by the company. But I would like to kindly state that i've not subscribed to any such service.
On repeated approach to the customer care i was not given any satisfactory response neither by the CRO nor the FLOOR SUPERVISOR. The following are the names of the persons who attended the calls :-
1. CRO - Manprit, Bittu and Vijay
2. FLOOR SUPERVISOR - Harish, Pawan, Gaurav and Deepak.
I also want you to know that they provided wrong information and also misbehaved with me.
So i kindly request you to look in the matter and do the needful.

The same happened to me in Bangalore. i used to get very less speed even less than 10 kbps. i called up the customer care and asked, they reverted that will be solved soon but nothing happened.

I got an SMS saying " we are unable to reach your mobile". I did not receive any calls.

Finally i made a complaint to my nearest RELIANCE WEB world, Hope some one will take action... :(

Reliance Netconnect — very poor services

Hi,

I have big problem with reliance Netconnect datacard. I have data card no [protected]. I purchased it in 2009 around cost of 4000/- Rs. From the past 6-7 months I am facing severe issue with internet speed and database connectivity. I do most of business work by using internet so it has great impact on my working. I always get silly response from customer care like reset / restart device and clear temporary files from from browser but in reality problem still exists there. I was also informed that some technical issue in my area related to network and I promised that will be resolved by 30th of june. Now passing July and still no idea to resolve network issue.

The solution I know that I should throw away this dongle device But anybody can suggest any alternate solution.


Thanks ..

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Cheers,

RCOMcare

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOMcare