[Resolved]  Reliance CDMA — Invalid recharge done

Address:

Pune, Maharashtra

I am an old reliance prepaid subscriber based out of Pune. 10 days back I got an sms from reliance saying rechrge with Rs.498 and call to any local/STD reliance number for free. I recharged today but I found that I was getting any benefit.
Then I had a talk with one of your CSR, request number is: [protected]. He said I had to recharge the same day I got the message on.
But there was nothing specified in the sms that I need to recharge today then only I will get the benefit.
If this is the case then my recharge should have got declined and I should not have been charged.
CSR is saying my money is lost and I will not get my money back.
Will I get my money back?
Please do the needful. Waiting for your immediate response.