[Resolved]  Reliance CDMA Mobile — Activation of schemes without confirmation and Deduction of Balance.

Address:

Uttar Pradesh

Dear Sir,
I am user of Reliance CDMA Mobile, no is [protected] from long time. Today morning (8.03.2011) when I woke up, saw a message that my mobile balance is too low (Rs. 1.73). Then I called to customer care on 198 and inquired about the my bill deduction, I have been told that a service has been activated in my mobile no so called Movie Subscription. But he was unable to give that who has activated this service, while I never activated or requested any such subscription.
It happen in past also, when co. activated Missed call Alert on my this no. without my permission or request.
I again called in customer care and talked with Senior Executive Mr. Vikas, but he also not given any satisfactory answer.

This is my request that TRAI should take serious action on such activities of mobile company and I want my balance return on my number as well.

Thanks and Reg.
Nishant Pandey