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Reliance Comm + Aircel — Reliance to aircel MNP

Address:Chandigarh, Chandigarh

I had submitted application for MNP from Reliance to Aircel more than 2 weeks back. Nothing has happened. I am not sure why Aircel is not willing to help me - they will get my business after MNP is complete. When TRAI guidelines say that the transfer needs to happen within 1 week - why are they just not porting my number. I have waited for 16 days already. And there is no way to complain against these guys..
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Comments

Dear Customer,

We regret the inconvenience caused to you. Please share with us your 10 digit Aircel number with an alternate contact number for us to be able to get in touch with you at [protected]@aircel.co.in.We shall get back to you with assistance on the same.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team
Reply
I have written to the email id you mentioned. I hope for a quick response.
Reply
Aircel Customer Service Team,

I am not sure why are you asking me for documentation again. I have submitted the documents and address proof to you. What have you done with it?

Regards,
Saurabh Nayar
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    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
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