[Resolved] Reliance Communication Big Tv — Recharge | |||
I recharge my smart card of rs.210/- dtd 18/6/2010 & that time i have problem in my TV connection i change my place due to rain in that case i called to customer care & they told me "we r sending to our engg. he will visit to u in 24 hrs time, after 2 days i called to customer care & asked "your engg. still not visited they debit some of amount charged to my a/c. after i told them ur engg. not visited pls. refund my money after 20 days they refund my money. after called to customer care for problem of DTM working showing poor quality signal the personal told me due to your a/c low balance its showing the errors, you to rechage of rs.290/- that time i told them i already recharge of rs.210/- then he told me after rechage of rs.290/- the amount 210/- will refund i rechage my a/c of rs.290/- dtd 20.07.2010 then its showing poor signal quality once again i called custmer care & told them still not my acessing your service once again they instruction like check ur card , connection wires & after i told them once again i have change the place just back side of my house after they told me your shifting your dth cause its not working your dth , after they told me u have to rechage of rs. 350/- after our engg. visit you for your complain that time i told the person how many times i rechage ? when my problem solves ? how many times misguiding ? they r disonnect my call . .. tell me what i do ? i lost my rs210/- & 290/- & many more time ... this very poor service of big company & how they r misguiding My CELL No. [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
Reliance BIG TV connections — Refund of recharge money
Sir,I had take Reliance BIG TV connections no.[protected],[protected] respectively in the name of ChandraMukesh about 4 month back and i recharge my connection through net banking and i have recharge my connection on 04-03.10 for Rs.1500/-trough net banking also but but Reliance BIG TV co. recharge my connection on 24.0.03.10 . after 20 days when i made another entertainments arrangements for my family and i made request for disconnection on 08.03.10 but company nither diconneted my connection nor refund my money Rs.1500/
they are threat to me go any where either consumer form or court company will not refund any amount.
MUKESH KUMAR
[protected]