[Resolved]  Reliance Communication Broadband — Pathetic Service of Broadband claiming 3.1 mbps speed is not correct

Address:

Gautam Buddha Nagar, Uttar Pradesh

Hi All,

I am really sick and tired of calling your customer care, every time I get the same answer we apologize for non connectivity issues. I called on your customer number today at 7:20pm from my mobile 98106, I had balance and still i was not getting connected. I had the same problem in Aug also but you guys did something and it worked fine for few weeks but again since Oct I am getting frequent disconnection problem.
I need a refund of the hardware cost or else you give me uninterrupted service.. If you were not able to provide the service then why do you guys boast about your service...


Regards,
Ravinder


On 8/30/10, Ravinder Kumar <[protected]@gmail.com> wrote:
> Hi All,
>
> This complaint is regarding my frequent disconnection problem which I
> have been facing since last 6 months. I have had no solution to it. I
> had post paid connection, and with such frequent problem and my issue
> not getting resolved I decided to convert my plan from post paid to
> pre paid. I had been paying unnecessarily for the services which I am
> using for.
>
> Currently also after getting my plan changed to Post paid i still face
> problem of frequent disconnection. I am sick and tired of calling the
> customer care..Reliance just believes in giving fake promises.. I am
> currently staying at Noida Sector 82. If you guys can't provide a
> solution to it then Refund the money of my Hardware or get my problem
> fixed..
> Below are some of the complain numbers which i have raised with your
> customer care with a assurance that my problem will be resolved.
>
> Reliance complaint :[protected],[protected],[protected], [protected],
> [protected],[protected],[protected]
>
> I tried calling Mr. Anuj Bhuguna at[protected] but it was busy.
> A quick response would be appreciated.
>
> --
> Regards,
> Ravinder
>
>