[Resolved]  Reliance Communication GSM — refund money

Reliance Communication GSM — refund of money

My name is Mr. FAROOQUE ABDUL SALAM.
my mob. no. is [protected].

dated 1st april 2010
5 :09 PM

I have made a call to customer care thrice a week for my refund for wrong deduction

Speaking with customer care officer is like hitting head on stone.
On my mobile different services are getting activated without any knowing.Charging 30 Rs.&
when i asked to customer care officer(mr.ramesh) that how different services get activated? they are saying
that you have activated sevice . the officer assured that ur health pack service will get deactivate within 2 days but it continued and carry-forward to the subsequent month and again another 30 rs deduction . it just pissed me off... i wonder was that a customer care or a customer torture center

I want to inform that customer care officer are not giving any satisfatory answer.I speciialy want to
specify that reliance customer care officer speaks in higher tone with customer .
also customer care officer dont have data before three days.Please tell me how to contact with higher
authorities as customer care officer not giving any information.how to get my deducted balance.

Reliance GSM — refund money

Dear Sir / Madam,

Subject :- Complaint for having “ news information by RM-53030 “ when I have not activate and deduction of Rs.20/- from cell no. [protected]
i am Gajendra sharma, a prepaid customer of Reliance Smart GSM Gwalior Circle’s connection with my number being [protected].
I have been facing problems with the news information by RM-53030 Service, which I did not require but is automatically activate by system.
I was surprised to receive a message at 03.11 A.M. on 09.09.10 from “ 3600” that “ my balance is now 5.23"
So please deactivte this service and refund my balance as sooner as possible.

RIM GSM — wrongly deducting money from my a/c

sir,
rim has wrongly deducted balance from my a/c it happen every month. the customer care tells that u used the rworld but it is impossible to me to use the rworld because i don't have rworld setting and gprs setting.this is happen evary month.they activated cricket pack,joks pack etc and if they activate thes pack they din't give any msg and they didn't send the msg ok pack like if they activated the cricket pack then they din't send any msg ok cricket or any think. but it is totally wrong deduction of money. i complend every time and i also tell the customer care persion they toll, sir system is showing. plz helped me

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care