[Resolved]  Reliance Communication (Smart) — caller tune not active but my phone balance cut

good morning sir i am umesh saini from bhopal my mobile no is [protected].
i am selecting a caller tone for my mobile in the date of 31st march2009 when call from come in company for selecting a caller tone
when i am select a caller tone in this day but after 24 hour this is not activate then i complane in a customer care but they are alway say we are activate your caller tone in a 24 hour but they coudn't did it.
i am complane in customer care aprroximate 25 times.
i am always complane but they are not activate my caller tone and not return my money.

please help me i am tired.

thankyou
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

saini communication — recharge not ping mobile

coupen sr no;-[protected] (RS.100/-), (2)SR.[protected](RS.100/-), [protected](RS.100/-),
[protected]()RS.100/-, [protected](RS.330/-)
THAT IS Sr. NO OF COUPEN. AND IT IS NOT RECHARGE ON PING MOBILE.PLZ FIND THE ATTECHMENT
Hi
This is Hardev frm Shimla Himachal Pradesh
I had reliance smart connection from last two years but from the last one month my service has been deactivated twice once for having no valid reasion from smart customer care (saying that the validity of the sim was up to 8th April 09 He suggest me to recharge with 75 Rs easy recharge and you will get the validity till 2015 but with in a month service to my No. ([protected]) is de activated. I want to know that why this is happening with me I want a valid reason for this if there is my fault I accept your way of dealing but still you should first inform your customer about this but if it is not so than I want a reason of discontinuing the service
I am not happy with the service you are providing to your customer.
If I will not get my connection activated within 24 Hr I will go to the consumer court and get the solution to my problem .

If this seems to be Ok for you plz let me know

Smart — money cut

my no. is [protected] and connection is smart.
On 25/09/2009 at 12:17 I got a message from them that your FMIndia pack is activated. I didn't activate it and also there was no customer call earlier so it rules out any chances of my mistakenly activating it at that time. There was some blank messages from RM-53030 earlier and then this message.
Respected Sir,
I am somnath Maity customer of Your company, My mobile No- [protected]. I was recharge Rs. 120/- through Ezy on 25.01.2010 & get Rs 108.89.
With out my any request how can activate P 2 P and deduct Rs.20/-
I will be highly obiliged with you if take necessary action as early as possiable
I wants to get back my amount .

Thanks & Regards
Somnath Maity
Respected Sir,
I am somnath Maity customer of Your company, My mobile No- [protected]. I was recharge Rs. 120/- through Ezy on 25.01.2010 & get Rs 108.89.
With out my any request how can activate P 2 P and deduct Rs.20/-
I will be highly obiliged with you if take necessary action as early as possiable
I wants to get back my amount .

Thanks & Regards
Somnath Maity
my name is dhirendra kumar kashyap, my mob no is [protected], today i reacharged my prepaid account balance with RS:20 and got 16.43 rupee, but when i talking with my brother no is [protected] my balance became zero within one minute.i shell requisting to reliance customer care plese return my balance as soon as possible.and my balance also charged two times without any reason.please return my balance soon. thanking you
my name is ashim.barai, my mobile no is [protected], yesterday i recharged my prepaid account balance with RS:20 and got 16.75 rupee, but when i send SMS to other relatives, family, but why my balance is should always cut, before u r recieved ny mobile is reliance always cut 1 rupees, please u should not cut my balance because i am very tension
please u send me sms only, not to call .i shall requesting to reliance customer care for 10 times to call before
plese return my balance soon as possible.


thanking you
hello sir,
i m vijay choudhary. my mobile no. is [protected].
i dont want any call from reliance company offers and the sms on the mobile
of company.Because i dont no how to operat the mobile on your calls. And daily sms
make me disturb and many times my balance get deducted on wrong pressing of mobilekeys.so please stop the company sms and calls except the balance offers.

Whether u stop the calls and sms of company or i change the operater services number.

Thank you.
sir
My nme is pankaj customer of your company from the three years, my mobile
no- [protected], i was recharge RS 50 as on[protected], but yesterday they
deduct my money RS 30 without any reason, in the evening when i complained in the customer care then they tell me hungama pack activated on my no, witout my any request how can activate this pack and deduct my money. I will be highly obligue to you if take necessary action as early as possible. I wants to get back my amount.

Reliance — without knowing cut the balance from phone

first company cut the balance from our phone, then you call customer care he says that you activate this pack from you phone but that service isn 't in your phone and last he made louts of excuses like technical fault but he does not return your money.

simply he activate louts of[censored]nusable thing on our phone then he says you activate it but this is not true.

i[censored] activate any pack then you know something about it but activate by company you did not know something about it..
yes this is true

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22889
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information