[Resolved]  Reliance Communications — Bar code not matching

Address:

Cuttack, Odisha

We have a very bad experience in brand name like Reliance. On 26th Apr we have purchased a dress from Reliance trends, Dolmundai, Cuttack for our daughter. Due to a family function in our residence we didn't check her sizes and unfortunately we have lost the receipt anywhere. Afterwards we came to know that its a smaller size and went to showroom for exchanging.Due to non-availability of receipt the billing manager asked for discount coupon which was issued to us along during purchase. However they were able to tress the duplicate bills from that disc coupon. But surprisingly the barcode was not matching with our dress. We have tried to convince in all the possible way but outrightly they have rejected our request. Being an all india level company we never expect such type of behaviour b'coz matching of bar code is purely their internal matter how customer was involved. Possible something wrong practices was going in the system. So it is suggested to all of our customer beware about this types of companies products as who are not bother about customers sentiments. If any action taken against this showroom may all the mislead works comes to the public.

Dipankar M-[protected]