[Resolved]  Reliance Communications — Broadband Disconnected, yet receiving bills

Reliance Broadband — Broadband disconnected .. still receiving bills

Hi,

I am finally putting this to complain how Reliance harasses people. I am sure many people may have had similar experiences like me.

My parents had a braodband connection and they terminated the same on 21st April, 2009. Reliance people came and took the phone but never the modem. After 2 months, we are getting bills.My parents have called them thousand times and all the time they say that they have can't take the request as ur record is not updated. Finally I called and even emailed them and they told me that my request has been taken. Today I got a call from Reliance that they still dont have any request to disconnect the broadband, They received the one only for telephone.

Its really strange how things work in India. Reliance, Dhirubhai company is still a company for thieves in such a hi-tech world. My parents are facing lot of mental harassement cos of this..

I do know that for me all their bills are worthless since i am not gonna pay them, but Reliance doesnt know how many customers they will loose because of pissing some customers.

Your Trouble Ticket Number is : NM[protected]
UserId: [protected]
Bill Invoice Number :[protected] Ph :[protected]

I am not sure what this portal is for, but i[censored] can do something, pls. do.

Reliance Broadband — Receiving bills even after disconnection

Hi, my Reliance Broadband was disconnected on 24th of March-09
However, I have recieved a bill for Bill periord 23-march-09 to 22-April-09...I raised a complaint and they said they will reverse the entire amount.

But to my shock I have now recieved a Bill for 23-April -22 -May...this is crazy, I have called up reliance many times and written many email, but the now say that my connection was disoconeccted only on 27th May.

I have a proof from them which says, that they have waived off 266 Rs/- due to late disconnection and the connection was terminated on 24th March. Now how can they suddenly change and say that the connection was disconnected on 27th May?

I am G.Mano Chithra. Last June 2008, I asked Reliance customer care to disconnect the internet till now it was not disconnected, Even they are asked me to pay the bill of the month which I have not used the net. Now we are shift the home they didn't disconnect the Internet Service. They send the every month bill details for me. Please disconnect my Internet Service.


Customer A/c Number :[protected]


With Regards,

G.Mano Chithra.

Hi, i lodge complaing for disconnection of LL+broadband net connection

landline complain id is[protected]
broadband complain id is[protected]

after paying bill they are not disconnection the connection and still sendingme bill

please disconnect the LL+broadband net for reliance's poor service and executive's poor assistance with customer.i am not satisfied with this services .

rakesh sharma
14 mishra nagar behind axis bank
annapurna road
indore mp
mo [protected]
LL no[protected]
a/c Id [protected]

Reliance means you can, t rely on this. Its total fraud. their customer service is pathetic, they dont have relation between marketing and tghe technical team, even the technical team says this is the way their service go and complain where ever you want. Marketing people lie. Dont rely on Reliance, this is just to make money and increase saare value, I dont see good future for RBB...

Reliance Communication — broadband

We had applied for Borad band and was installed after 4 days, however till date the same was not activated due to techinical issues. We had complained and send lot of mails but in vain, now they have send us bills for usage in spite of paying 3 months advance rentals. We do not know what to do now.

Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, Subscriber ID, and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Cheers,

RCOMcare

Hi,

The billing account number is [protected]. If you could drop me an email at my registered address, I can share further details.

Cheers,
Avinash.