[Resolved] Reliance Communications Broadband Services — harassement by sending bills for already discinnections before 1 year | |||
Resp. sir, I undersigned HIREN DAVE sadly informing you that I got RELIANCE broadband connections on[protected] .On the first day Telephone instrument was not working properly. After 15 days modem was dead .I called on toll free customer care services number .Without attending problem by any service person , on repeatedly on telephonic talk , I got answers that complaint had been attended !!!!! At last on[protected] a person from your company took Telephone instrument ,modem etc( I took official receipt of it ) which is not on their record . Because of that I got bill up to march 2011 . Besides this as per recent email correspondnce none of complaint had been recorded And by telephonic talkon 14th FEB 2012 I got threatening by a lawyer from RELIANCE that if I do not pay amount it will be court matter .So I paid all the pending dues even thaugh I had not received any service. After clearing all dues still after one year again a new bill received by RELIANCE COMMUNICATION. I am really harassed by RELIANCE COMMUNICATIONs BROADBAND SERVICES due to their UNRELIABLE MISCOMMUNICATIONS . Please look in to the matter. THANKS. Yours truly. Hiren Dave [protected] Note.-- I have acknowledgement of receipt of CPE --telephone instrument,modem,cable etc. As per telephonic talk on customercare my broadband number already assigned to other. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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+91 22 3037 3333
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
I fully endorse this view. RCOM needs to be renamed as RCON as they seem to be only in business to con people. I too received a similar call to day firstly from someone claiming to be from Patiala House Courts staff. He told me that there is arrest warrant and attachment order being sent to the police and asked me to speak on a telephone No he provided in case I want these proceedings to be stopped. When I called this No the person at the other end claiming to be a lawyer for RCON asked me to deposit a bill of 1400 odd rupees plus legal costs of Rs 5500/- at a RCON outlet within half an hour and he will have the proceedings against me stopped. When I told him I could not reach a rcon outlet in 30 minutes he threatened me with dire consequences. Immediately after this call was terminated I received a call from the first caller who in a most said they will make me suffer in court if I did not settle the matter in manner they had suggested. I was conned by these people in 2002 when I purchased their Dhirubhai Ambani Monsoon plan which I had to surrender in less than a year after paying a hefty sum to them. And now this. I am prepared to share this story with any newspaper, periodical, TV channel so that such tactics of one of the biggest business houses can be exposed and general public made aware. I have the names of the callers ( which may not be correct) and the telephone Numbers which could be traced with little effort - they are using Tata indicom and Vodaphone respectively to promote the business of RCON. every product of needs to be shunned.
Satis kumar