Reliance Communications — No answer at Customer care

 
12 Reviews
India
 Dhaval R Patel
Sir,
Whenever I try to dial customer care at either Reliance smart or at reliance india mobile the only answer that I get is " Please Check the number you Have dialed"
Complaint comments  11 Comments     Updated: Share0Tweet0

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My Handsat LG

My Name Ganesh Ravan Parande

home town Aurangabad city

Dear sir,

my Moblile number [protected] (prepaid Account)

my mobile not reespoance custmer care excutive.
above two year stop i am not recharge.

Please not servces this number

i request please run servces

contact me sir
sir i am weating reply

best reagrds
Ganesh parande
Aurangabad
Sir,
i have prepaid mobile which No. is [protected], i recharged 199/- life time sceame, last month in july, 08, but coming message that ur last incoming validity is 26th august, pls check

thanku
sir,
my prepaid mobile no [protected] I transfered this no on new simcard but this simcard could not be activated on another cdma mobile... I was contact reliance webworld, they tell me this is system problem...
please sir solve this problem give me this mobile no..on new simcard because my previous hndset is damaged...please reply about this problem...
Sir,
My prepaid mobile No.[protected]. Unwanted caller-tune has been set to this number by you.
without any intemation, permission.This is creating headache to me.
Please, get it change with origional ringtone without any extra charge.

waiting for proper action accordingly,
i purchase handset from relince web world in jan 2009 the hand set totly flop, then 1)i goes to LG CENTER 2TYME I REPAIRE THE HAND SET 2)last one year they cut my subscribtion charges from my PREPIAD a/c every recharging of coupon and on line 3) i not use the RWORLD I DID NOT SUBSCRIBE ANY "SHAYREE" AND "QURAN"(BECAUSE I'M HINDU), I NOT USE MOBILE TV, I REQUSTED PLS. REFUND MY ACOOUNT IMED, URGENTLY OR GIVE ME DETIALS RATE LIST WHICH I NOT SUBSCRIBED 4)I GET HARRESMENT FROM RELINCE HELP CENTER THE IN COMING PROMOS TYPE SMS FROM UR MARKETIG PROMOS 5) UN NECESSARY CALLS.6) VERY BAD CUSTOMER SERVICE, AND LASTLY I GIVEN FINAL REQUEST OTHERVISE I TAKE "LEGAL ACTION AGAINST 'RELINCE WEB WORLD' AND OTHERS UNDER 498A IPC PUNISHABLE TO CUSTOMER CARE SERVICESES
pls go to cunsumer court
kya huava 48 ghante pure huye koi result nahi
very bad so poorrrrrrrrrrrrrrrrrrrrrrrrr
pls wel come to the court
mia aapki jarur sahhayatha karunga
aapko jo kasht hoga usake lilye mai aapki shama chahtha hu
muzhe contect jarur karoooooooooooo

Reliance Smart — Recharged the promo but the traffic is not activated

I have recharged my mobile through easy recharge on my mobile which no. is [protected] for promo on which all local reliance call will be free after 11 pm to 6 am but my traff is still not activated and the customer service is not solving my problem and i have got the rechare successful sms
dear sir
MY MOb number [protected] is not working even call is not coming & Going even custmer care number also not working pls look into the matter.
Reg
vineet sethi
[protected]
We have using landline No 32500019 in GK Vale & Co Customer care no 30333333, 30332773, 30332775, 30336969, is not picking up phones for out going calls resume. kindly give us solution as soon as possible

Regadrs

Gopala P
[protected]
[protected]
Hi,

I want to have some plan for STD rates cutter, so i asked customer care representative about it. I asked him is there any tariff voucher available for night chat plan. He said "yes", as you are old customer of reliance you can easily use our 79 rs pack and have 3lackhs seconds free for one months for RtoR.
so he confirmed me that i can have that recharge on my cell.

after his confirmation i logged in to http://www.rechargeitnow.com/ site and recharged my mobile no [protected], and soon after i get the a confirmation of successful recharge with transaction id[protected].
even after that i did not get any recharge balance on my cell.
so i called up again to customer care, he said no sir we are having technical problem issue so not able to answer, so i said him to transfer my call to your customer care executive senior then he said no sir it is really a technical error problem, after so many trials he finally agreed to transfer my call to customer care senior, but soon after that he said "sir i checked your balance ".i.e. he was lying to me. and he said your recharge of rs 79 is not in your account.
after that i again tried customer care, and he said sir your mobile no is not comfortable with the recharge of Rs. 79.
now tell me how much more misleading your customer care representative will do?????
Now i want my 79 rs back and a action against the misleading customer care representative guys.

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    Customer satisfaction rating
    43%
    Complaints
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    Resolved
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    phone
    +91 22 3037 3333
    +91 22 3038 3333
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    location
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    Reliance Communications - No answer at Customer care