[Resolved]  Reliance Communications — Charges for Itemized Bill for Mobile

Dear Sir,

I am a customer of Reliance postpaid connection. I am availing service of Reliance Postpaid Connection with my mobile number [protected].I have seen with other service providers i.e. Airtel, Bharti etc, they are providing mobile postpaid bill with full call details and duration (itemized bill) at free of cost.

Also being a customer, it is my right to know full details of calls, with duration and respective charges to know exact of my usage, i am charged for can u please send me summery in my e.mail address.

Here, I want to lodge a complaint against Reliance Communication for not providing me itemized bill for reliance postpaid mobile connection free of cost as per consumer right.

with regards,
Pranab Bhowmick

Yes I support you, consumer has the right to verify the details & check for the correctness of the bill. Just because it is a big corporate, consumers can't pay the bill blindly. We come across so many frauds carried out by the internal staff, once such incident which i noticed recently. The line man taped the connection at the junction, provided a parallel connection & collecting the money. The parallel connection was mostly used during night times, where the original owner will be unaware of the usage. Though we have right to ask, we can’t do that. The consumer has to bare this entire nuisance. If we look from their view, It is obvious to charge for itemized bill for the paper bill because there is a cost associated with that. But when the customer opts for email bill, there no necessity to charge for the itemized bill. In fact it will help them to filter misuse at the last mile & morale of the company will increase.