[Resolved]  Reliance Communications — Not terminating connection after multiple request

We had reliance broadband connection (A/C No. [protected]) but we were not happy with the connection as it used to get disconnected very frequently, so we terminated our connection (termination id. :[protected] and purchased Airtel broadband connection.

After 3 months of termination, reliance has send us a legal notice to pay 5,516 Rs for broadband connection.

When we called customer care, representative told us that our termination request was invalid and we have to pay our bills and terminate the connection again.

We even tried to contact legal company (SA Associates Ph. No. :[protected], but nobody is responding from other side.

We want you to take some serious action against Reliance and so that they won't harass consumers by sending such froud legal notices.
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Aug 14, 2020
Complaint marked as Resolved 
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Reliance Broadband / Landline — Not terminating connection after multiple request

We had reliance broadband connection (A/C No. [protected]) but we were not happy with the connection as it used to get disconnected very frequently, so we terminated our connection (termination id. :[protected] and purchased Airtel broadband connection.

After 3 months of termination, reliance has send us a legal notice to pay 5,516 Rs for broadband connection.

When we called customer care, representative told us that our termination request was invalid and we have to pay our bills and terminate the connection again.

We even tried to contact legal company (SA Associates Ph. No. :[protected], but nobody is responding from other side.

We want you to take some serious action against Reliance and so that they won't harass consumers by sending such fraud legal notices.

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