[Resolved]  Reliance Communications — Facility becomes Mental Tourcher

This is Regarding (RELIANCE MOBILE ) we are facing a real tourcher being a customer of Said Mobile operator company.

Reliance mobile has a Very unprofesional ,strange,very idiotic,very stupid,redicule,system of calling customer and asking for the payment for the bill of Data Card ,which does not belong to that perticuler cutomer ,

i am one of those receiver of these calls and that too so frequently that i am not able to use my mobilephone ,

now let me give you the background of my business that i am a Director of an IATA Travel Agency ,having so hactic shedule that i need to look after my office as well as my clients ,which is so important and prcious that i can not afford to lapse any thing and requred to attend most of the time on Mobile.

These calls started around 4 months ago and in the begining i have taken as ,it may be human error and tried to explain polietly ,but then it becomes a real horror and now i have to litraly start my day receiving call from reliance and they insist same that you have so and so Data Card ,which you have not paid bill,

upon asking that whom you are calling and whom you are asking for the payment ,so they give name of some Jayanti bhai ,or next call they give name of Kanti bhai or mayuri traders and maruti furniture and on and on.

upon explaining them that my Name is RAJESH Poddar ,still they insisit that we have got this no as contact no and it is our duty to ask for payment.

now Let me give you detail what we have done to prevent this torchure

these calls come from following nos 30333232 / 39157200 names of persons calling are Sandip or nikhil

i have visited Reliance Call Centre personaly to lodge complaint ,upon meeting the So called Manager they have promised to take necessary action and they have also given their Mobile nos,which are [protected] Mr.Ambaji and [protected] Mr.Rajesh
[protected] Mr.Goving Agharia , [protected] Ms Shivali ,[protected] Mr.Niraj

and i have also received cc copy of an Email intimating their seniors of informing my problem and confirming my visit.

but very sad and rediculous again to say that nothing has happend ,an to my shock these so called supervisors and Managers replied to me that we are help less and you may do whatever you want ,and they have given this reply in writing by and email which i still have in my inbox .

here i am asking you as a strong media personalities to take this matter at whatever height you can take up to and in case you need any more evidence to do so, please contact me on[protected] / 9271 and speak to me (Rajesh Poddar ) or Patel or Paul

desperately waiting for your quick and firm action and wishing you to suceed

Regards

Rajesh Poddar


RIGHTCHOICE TOURS N TRAVELS P.LTD
4 TULSI NIWAS,33 PUSTIKAR SOCIETY
JOGESHWARI WEST,MUMBAI 400102
[protected][protected]
EMAIL:[protected]@vsnl.com
[protected]@gmail.com
Tel:[protected]/71
Fax:[protected]