Reliance Communications — Fraud:Charging for autoactivated packages by company | |
Hello Sir, I am Dhananjay from Gujarat, i am using Reliance Prepaid Service from last 4 years. communications it is work fine but know for last 6-7 months they are automatically charging it for pacakages like "khel Khel main service" Charged Rs 30/mnth. and I am very genuine Custemer of Reliance mobile And i Had Never Activated that Packages on my no and then also they are charging me for these all... I have complaint several times to there customer care(Dail *333 on any reliance mobile for customer care) but the supervisor(Named "Chand hasmi") says that "You are using this pack and thats why we are charging..and when i asked for any proof aginst it..then he replied They dont have such data. so sir they are really doing fraud with me..Plz Do the needfull.....Its my request sir... And please give me the updates regarding to my case on [protected]@gmail.com Thank you Was this information helpful? | |
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
Reliance is automatically activating yoga packs and deducting my prepaid account number [protected]. I have complained to Reliance(Ref.No: ADAG=[protected]. They are saying the pack have been activated Unstructured Supplimentary Data (USD) mode and the amount cannot be refunded.
This is sheer cheating. I have contacted the mobile shop from where I have rechaged my account and they have informed me that this is a regular practice with Reliance. Please help me to stop this fraud.
Regards
Debashis Sen([protected]@yahoo.co.uk)