Reliance Communications — after every recharge Prepaid mobile balance automatically becomes less than Re 1

I am using Prepaid mobile connection of Reliance in UP west for last one year . For last one month I am facing a very rare problem of getting my prepaid balance reduce to less than Re 1 after every re charge inspite of my doing any outgoing cal or R world or any other facility as provided by reliance.

I have recharged the mobile 10 times in last month but every time after next day my balance reduce to less than Re 1.

I have emailed, called customer care, but i have not recieved any positive response and problem is still as usual.At web centre I came to know that lot of other people with prepaid connection are facing the same problem. I don't know what to do.
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Reliance India Mobile — Prepaid recharge

Dear Sir,
I have paid through ICICI net banking, Rs.20 to recharge the mobile no.[protected] on 08.06.09.The money has been dedudcted from my account. That day was the last day to recharge of that number to keep ir active.It was not being recharged on that day, even till not today also.

Regards
Malay Kr. Patra
Dear Mr. Patra,

Kindly write to us at [protected]@icicibank.com with ‘Customer Service’ as the subject line. Request you to provide the relevant details of your account, along with your full name and current contact details.

We will be glad to assist you.


Regards,

Nazia Sayeed
Office of the Nodal Officer
ICICI Bank

Reliance Prepaid — Reduction of Balance automatically

Dear Sir,

I Want to state that i m using reliance prepaid connection since last 1.5 years, i was not having any problem in these days but from last five months i m facing various problem regarding balance deduction.many time i have contact with customer care executive but they are not responding my problem.
so please try to solve my problem as soon as possible.

Regards

Rajeev Rawat

([protected])
Dear Sir,

I Want to state that i m using reliance prepaid connection from last year, i was not having any problem in these days but from last two months i m facing various problem regarding balance deduction.many time i have contact with customer care executive but they are not responding my problem.
so please try to solve my problem as soon as possible.

Regards

abhishek laharia([protected])

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