[Resolved] Reliance Communications — FRAUD ON PREPAID MOBILE RECHARGE | |
I have a reliance prepaid mobile number [protected]. I had some balance left on 02 May 08. I thought of converting the phone to free lifetime incoming and hence made a payment of Rs 199 through internet banking to reliance. After that I got to know of a scheme o[censored]nlimited calls to all reliance mobile anywhere in india at Rs 496 per month. So i made another payment of Rs 496 through internet baanking to Reliance. Thereafter to top up I made another payment of Rs 201 through same channel.I got two sms confirming the same on my mobile from reliance on 03rd May 08. To my horror came to know on 05th may 08 that all my balance has disappeared and I am not able to make any call to any phone including reliance mobile numbers which are supposed to be free. I contacted reliance cutomer care and they always put me on hold for 30 mins and then say system is slow/ under upgradation/system is down and havent solved it till now. Today they said Its because I made 496 payment before converting it life time free incoming hence that balance as been forfeited. I checked my banking transactions and found that i made lifetime free incoming payment before. I have kept a copy of the bank statement and saved all sms recieved on the issue from reliance. I had to go out station for a period of a week and I had a terrible time because of this. What should I do to sue reliance on the issue. They have eaten up 900 rs of mine and only troubled me further. Earlier i had closed a connection of landline and my refund of Rs 1400 or so has still not reached me. Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 8 Comments | |
Comments
My case is also exactly the same. 3 days ago, i went ahead with Rs 496 Recharge for free reliance to reliance. Today, I have extended my validity to lifetime by paying anothe Rs 199. I was never told that Rs 199 overrides Rs 496 plan. It means that, I could not use Rs 496 plan even for 3 full days. In the whole scenario, My mistake is to become lifetime loyal by means of paying Rs 199. Mr Ambani Saab - Kindly look into it please. Aisa nahin chalega !!!
I AM VERY VERY DISAAPOINTED AND UNHAPPY WITH THE RELIANCE AS THE SYSTEM ITSELF IS SUCH THAT NOBODY SEEMS TO BE BOTHERED ABOUT THE CUSTOMER GRIVENACE AND U PEOPLE HAVE TAKEN ME FOR A RIDE AND MADE BE A SCAPEGOAT HAVING BEEN WITH RELIANCE AND MAKING THE REACHARG ON TIME, my problem is still unsolved, every person who speaks does not accept the previous executive discussion.
MY mobile number is [protected]
To day I recharged my account with Rs120 plan. But condition was totally hidden that if you recharge with any validity card you will be lost this top up plan. after that I recharged my mobile with Rs 80 for getting talk value. But I found that I am not able to dial any Reliance number 10 paise per minute and i am geting only 4-76 paise against Rs 80. Than how i know this is stv or talk tiem voucher. this type of fraud being two times with me. Now i wrtie for the complain and stop the fraud.And make a clear line if a plan was run then not applied seconed.
MY mobile number is [protected]
To day I recharged my account with Rs120 plan. But condition was totally hidden that if you recharge with any validity card you will be lost this top up plan. after that I recharged my mobile with Rs 80 for getting talk value. But I found that I am not able to dial any Reliance number 10 paise per minute and i am geting only 4-76 paise against Rs 80. Than how i know this is stv or talk tiem voucher. this type of fraud being two times with me. Now i wrtie for the complain and stop the fraud.And make a clear line if a plan was run then not applied seconed.
sIR,
oN DT. 21ST. NOV. 2008, time 11.40.47 am. i received a phone call from
no. [protected].on receiving the aforesaid call i learnt that was a
recorded one in which a song was sung. after that i did not bother to
listen more as i am not interested in these things. same day at 8.38
pm (21.11.08 ) i noticed that my balance was shown as rs. 2301- 02
which wasactually rs. 2331-02 on date 20-11-08 around 11.40 pm. i won-
der what happened to the missing amount of rs. 30 when i had not made
any calls nor sent any sms nor subscribed for any caller tunesfrom
my number. as a mature, well educated person i am well aware of your
antics through which you deduct this sort of amount from many numbers
i.e. smart gsm subscribers. i find this act of yours as well-intended
ploy to earn money unscrupulously from unsuspecting consumers .
As a law-abiding indian citizen i am well- aware of my rights . unless
my missing amount of rs. 30 is immediately returned to my account, you
will leave me with no optioons but to seek redressal from competent
authorities.
Further, please do not call my number anymore for advertising or for
similar intentions / activities .
I DO NOT WANT ANY UNSOLICITED CALLS OR SMS
MY NUMBER[protected]
oN DT. 21ST. NOV. 2008, time 11.40.47 am. i received a phone call from
no. [protected].on receiving the aforesaid call i learnt that was a
recorded one in which a song was sung. after that i did not bother to
listen more as i am not interested in these things. same day at 8.38
pm (21.11.08 ) i noticed that my balance was shown as rs. 2301- 02
which wasactually rs. 2331-02 on date 20-11-08 around 11.40 pm. i won-
der what happened to the missing amount of rs. 30 when i had not made
any calls nor sent any sms nor subscribed for any caller tunesfrom
my number. as a mature, well educated person i am well aware of your
antics through which you deduct this sort of amount from many numbers
i.e. smart gsm subscribers. i find this act of yours as well-intended
ploy to earn money unscrupulously from unsuspecting consumers .
As a law-abiding indian citizen i am well- aware of my rights . unless
my missing amount of rs. 30 is immediately returned to my account, you
will leave me with no optioons but to seek redressal from competent
authorities.
Further, please do not call my number anymore for advertising or for
similar intentions / activities .
I DO NOT WANT ANY UNSOLICITED CALLS OR SMS
MY NUMBER[protected]
respected sir,
main. tah. arvi. dist wardha. (maharashtra ) ka rahene wala hoon. yahan par jab reliance gsm launch hua tabse aaj tak ek bhi counter par reliance gsm ke sim nahin mile hain. yahan ke distributor ka yeh kahena hain ke yahan par coverage week hone ke karan gms sim nahin mil rahein hain. main aur mere kafi dost gsm sim ka wait kar rahein the. par ab majbooran humein dusre company ka sim lena pad raha hain. mujhe aisa lagta hain ke yahan ke sim card nagpur ya amravati mein beche ja rahein hain. so please do something. to save the dream of dhirubhai ambani.
saifuddin.
[protected]
main. tah. arvi. dist wardha. (maharashtra ) ka rahene wala hoon. yahan par jab reliance gsm launch hua tabse aaj tak ek bhi counter par reliance gsm ke sim nahin mile hain. yahan ke distributor ka yeh kahena hain ke yahan par coverage week hone ke karan gms sim nahin mil rahein hain. main aur mere kafi dost gsm sim ka wait kar rahein the. par ab majbooran humein dusre company ka sim lena pad raha hain. mujhe aisa lagta hain ke yahan ke sim card nagpur ya amravati mein beche ja rahein hain. so please do something. to save the dream of dhirubhai ambani.
saifuddin.
[protected]
I am using Reliance mobile cell for last one year, to my surprised the relaince as started a new trick to fool the consumers they automatically installed the ring tone without my consent and charged Rupees 30 for which i never expected.I called up the relaince care and they where uncaring too.
I advice all the people beware of this service provider especially Reliance.
I advice all the people beware of this service provider especially Reliance.
Hello,
I was struggling for miss calls and abuse SMS from online web services .I have register the case against criminal ( it is online, NO FIR) to www.cybercrimepolice.com and problem has been solved in one day .
It is advice to register a case online with www.cybercrimepolice.com
Thanks
Following message I have received on my email ____________________________________
Cyber Crime Police –Security Message from www.cybercrimepolice.com
Message From: http://www.cybercrimepolice.com/
Dear User,
We have taken your email Id from one of the open forum or chat session to caution you about cyber security.
As we have noticed that lot of Fake, Spam and Fraud Users visit the Forum website regularly and use the identity of someone and use your personal information for fraud.
What to do:
• Aware about the Cyber Crime Security from www.cybercrimepolice.com
• Do not provide any personal information, SSN No, PAN No., Bank Account Number to anyone online and do not leave any information where everyone can use your identity easily.
• Do not leave your phone number, credit card number, mobile number and do not send you credit card number via SMS or email.
• For complete details about cyber crime and mobile crime please visit www.cybercrimepolice.com .
If still you are facing any problem, or some one is troubled you with false, Miss calls, Abuse Calls, Abuse SMS, Porn Messages, False e-mails, Money making ideas, Unwanted calls etc. then Please <Register a case> against spammer, online from website http://www.cybercrimepolice.com/
For any other information or Register a Case Online, contact www.cybercrimepolice.com
Do not hesitate to contact us as we are available to help you .
It is advice to all about not to promote any cyber crime while browsing.
Please circulate this message to all your friends and promote awareness and help us to stop the cyber crime
Always for your online safety!
Thanks
Regards
www.cybercrimepolice.com
[protected]@cybercrimepolice.com
I was struggling for miss calls and abuse SMS from online web services .I have register the case against criminal ( it is online, NO FIR) to www.cybercrimepolice.com and problem has been solved in one day .
It is advice to register a case online with www.cybercrimepolice.com
Thanks
Following message I have received on my email ____________________________________
Cyber Crime Police –Security Message from www.cybercrimepolice.com
Message From: http://www.cybercrimepolice.com/
Dear User,
We have taken your email Id from one of the open forum or chat session to caution you about cyber security.
As we have noticed that lot of Fake, Spam and Fraud Users visit the Forum website regularly and use the identity of someone and use your personal information for fraud.
What to do:
• Aware about the Cyber Crime Security from www.cybercrimepolice.com
• Do not provide any personal information, SSN No, PAN No., Bank Account Number to anyone online and do not leave any information where everyone can use your identity easily.
• Do not leave your phone number, credit card number, mobile number and do not send you credit card number via SMS or email.
• For complete details about cyber crime and mobile crime please visit www.cybercrimepolice.com .
If still you are facing any problem, or some one is troubled you with false, Miss calls, Abuse Calls, Abuse SMS, Porn Messages, False e-mails, Money making ideas, Unwanted calls etc. then Please <Register a case> against spammer, online from website http://www.cybercrimepolice.com/
For any other information or Register a Case Online, contact www.cybercrimepolice.com
Do not hesitate to contact us as we are available to help you .
It is advice to all about not to promote any cyber crime while browsing.
Please circulate this message to all your friends and promote awareness and help us to stop the cyber crime
Always for your online safety!
Thanks
Regards
www.cybercrimepolice.com
[protected]@cybercrimepolice.com
Hi,
Reliance is a fraud company. I have a plan of 500 min every month reliance to reliance free.
Every month the reliace phone stop working at 310 min or 320 min. This month I kept a close I, I noted down my number's and totol the minutes.
I asked the call center and the call details they have provided are not correct. It is not maching with the
dialled number information of the reliance phone. This is today's information, Hence I remember also how many call's I have made.
'The Fraud company Reliance' has shown in the today's bill that I have called 5 times but I called 2 times only.
How can I complaint against them and get justice.
Reliance is a fraud company. I have a plan of 500 min every month reliance to reliance free.
Every month the reliace phone stop working at 310 min or 320 min. This month I kept a close I, I noted down my number's and totol the minutes.
I asked the call center and the call details they have provided are not correct. It is not maching with the
dialled number information of the reliance phone. This is today's information, Hence I remember also how many call's I have made.
'The Fraud company Reliance' has shown in the today's bill that I have called 5 times but I called 2 times only.
How can I complaint against them and get justice.
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
Reliance Prepaid Mobile — Fraud
I AM VERY VERY DISAAPOINTED AND UNHAPPY WITH THE RELIANCE AS THE SYSTEM ITSELF IS SUCH THAT NOBODY SEEMS TO BE BOTHERED ABOUT THE CUSTOMER GRIVENACE AND U PEOPLE HAVE TAKEN ME FOR A RIDE AND MADE BE A SCAPEGOAT HAVING BEEN WITH RELIANCE AND MAKING THE REACHARG ON TIME, my problem is still unsolved, every person who speaks does not accept the previous executive discussion.MY mobile number is [protected]
Two days back I recharged my account with Rs496 plan. But condition was totally hidden that if you recharge with any validity card you will be lost this top up plan. Today I recharged my mobile with Rs 199 plan for life time validity. But I found that I am not able to dial any Reliance number and then I called customer care but they were not ready to listen. Then I again made recharge Rs 496 plan. This plan has been updated on my account but I am not able to dial any number. When I start to call, call center every time they told me that because of system upgradation we are not able to log your complain. Pls call me after one to two hour. But every time I listen different -2 excuse. Now the pathetic equation has been created and phone is still as it is. I really got irritate & I am looking consumer court about the hidden things. You are giving 30 days validity on 496 plan, In my first recharge you given me two days and second recharge you didn’t provide services so far. Than how many days I will be avail this plan’s service. This is the fraud with me.