Reliance Communications — No connectivity from 15 days | |
Hello All, Im from Mumbai, - 400 092. I have an reliance broadband connection. Trust me they have a very amazing speed. But as of now Im tierd complaining to the call center that my internet is not working at all. My connection is not working since 12 days And what problems Im facing no one knows. In the begining the connection was SUPERB but slowly slowly it become the worst . WORST then MTNL connection atleast they will never keep their customers waiting for 15 days if a problem occurs. Currently Im facing a problem that is limited or no connectivity this problem started 1 .1/2 month ago. and ended in a mess with no connectivity at all. Airtel does not have a connection here. And I dont want to get back to MTNL(no doubt it is good but im not intrested anymore). I just hope this message opens up the eyes o[censored]sers who are using reliance broadband and wireless routers and understand what im trying to say if any such problem occurs prepare yourself prior. Regards, J. Was this information helpful? | |
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I understand you very well as I am experiencing the exact same problem at Mumbai -50 (one out of 2 connections is having the problem). It is problem with their server end (hostname assigned to the connection point of the hub box) which they don't want to fix. The way they want to solve my direct cable connection problem is simply by removing the plug and placing it into another slot in the bub box to get a new hostname. However, there is problem accessing the terrace due to dispute with a carte muslim (first one I've ever known in my life). Anyway, even if they put my wire in another slot, the problem with first slot (ie hostname) is will be there and what will happen when all the slots get the same problem?? Powersurfer.net (now purchased be Reliance to get coverage in Bandra) would fix the server hostname within a few hours (as they only had customer in Bandra). WHAT IS MORE SHOCKING? I have a call every 3 days because they wclose the complaint after 72 hrs as case solved which means I have to make a new complaint.
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