Reliance Communications — broadnet

i am from jaipur. i am pay 500 Rs for broadnet on date[protected] but i am not get any net connection .when i pay fee than "mr mukesh renwal" say you will get connection in 3-4 days but after 25-30 days i am not get connection.i went in the reliance office at jaipur on date[protected] and many other time and meet with the branch H.O.D. "mr. ghirija jha ". he not give a good responce .when i want talk with him many time the not heair my words and go out of office with friends in office time.when i call him on cell than he say i will call back but after that not give a good responce. so please tell me i will get net connection or not. i am a student and i lost my many time in this process.