[Resolved]  Reliance Communications — Case of Misguide and Cheating

Reliance Broadband — cheates & fraud

dear all

10 paise bachane ke liye 100 rupee ka sir dard...
Unchee dokaan fhika pakwan...
abhi bhi nahi samjhe tu laga kar dekhoo...
maloom padega...
kya museebat gale pad gayi...
kahan application de di ...
kya lag gaya...
kya khoya kya paya...
kahan sir khapaya...
kya mila...
kya karu kisse punchu...
kaise peencha chudao...
peecha bhi tu nahi chodta...
complaint pe complaint kare ja...
bhagwan ke haath jode ja...
fir jab peecha chooth jaye tu sooch kar santusth ho ja subha ka bhoola sham ko ghar aa jaye tu use bhoola nahi kehte...
aur kaan pakad ke sabak le ki ...reliance...
aisi galati kabhi nahi karega...chahiye koi samjhaye...


For English mail me...
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RELIANCE A PAKA FRAUD BROADBAND SERVICE PROVIDER

I WOULD LIKE TO SHARE MY EXPERIENCE WITH RELIANCE BROADBAND SERVICE.
RELIANCE EXECUTIVE SOLD ME A LINK BANDWIDTH OF 256 KBPS INTERNET CONNECTION.
WHEN THE LINK WAS THROUGH IT SHOWS 75 KBPS IN PROFILE.DURING THE DOCUMENT
COLLECTION AFTER GETTING THE CHEQUE THE SALES PERSON TOLD ME TO SAY YES FOR 75 KBPS BANDWIDTH DURING THE VERFICATION CALL WHEN I OBJECTED HE CONVINCED ME THAT IT IS THE DOWNLOAD SPEED BUT YOUR BROWSING SPEED REMAINS 256 KBPS ONLY.NOW WHEN I RAISEDTHE COMPLAINT TO THE SERVICE PROVIDER THEY GAVE CALL FOR THE PLAN CHANGE.ITS AN EXCELLENT TEAM WORK DONE BY RELIANCE.SO BE AWARE OF THIS TYPE OF FRAUD.

Reliance Communications — Fraud and Cheat case

I am using customer Id :[protected]. I have been using Reliance Broadband Internet connection from past 6 months or so and now I am very disappointed by the wrong information given by one of your Pune representative for which they are charging me Rs 3130.61 for every month.

Actually i wanted to Terminate my account on 23rd of April cause i was moving to Bangalore for my summer Project for month of May and June 2010.
But on telephonic conversation between Pune internet representative ( name don't know, cause every time some new person calls) and myself. he told me that he can suspend my connection for next 2 months without any monthly internet charges but he told me that i should not tell this condition to mumbai head team.

Then he made a conference call between he( Pune Representative) , myself and Imraan ( Mumbai team) and on his suggestion and T&C , i made my Termination Id canceled(Termination Id[protected].

But now Reliance team is sending me bills for month of May which nobody had used for that month and according to his T&C no bill should come to me.

Now if i send mail to customer care , they send me mail saying we cannot find Pune Representative name and kindly pay your bills. Is this the way you treat your customer and Dont you have Pune representative name in your database/ Cant you find the details of his name from Termination Id between all 3 o[censored]s.

Please help

i bought new samsung corby speed touch screen handset on d 23/4/2010 .tax invoice no 87182. i bought this handset because company offered two months free mobile tv connection . i simply used this free mobile tv for just 15 days only then i received a sms your bill is Rs1700 above and i got amazed how can it be i called relaince custumer care they told me the data chares have been levied on you .Then why should company advertise two months free mobile tv connection and so on...

Reliance — Cheating case

I had received a call yesterday regarding activation of voice chat.
On disconnecting the call the service got activated (hats off to the person who has written such a code) and 30/- was deducted.

On calling the custome care which gets connected by luck,that person is denying to refund and blaming me for activating the service.

For activation ,we have to press some number and then again on confirmation the service gets activated.In my case disconnecting that call activates the service.

Hi Abrar,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

Hi Abrar,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Regards,

RCOMcare