[Resolved]  Reliance Communications — deposit amount is not refund yet

sir, ref: data card no: [protected] i surrender my reliance Netconnect + post paid connection 3 month back, and waiting for the deposit amount of Rs. 500. three month later they changed my deposit amount to Invoice and send me the bill, i contacted customer care, they said with in 60 days the balance will send you. but till now no information about the money. i surprised after contact customer care today, they said, no data with us, to check the status of the old due. please help me to get the balance amount of Rs.446 at least as early as possible. copy of the bill details as below, PRABAKAR T NO 13/10, 10TH LANE INDIRA NAGAR CHENNAI - 600020 TAMILNADU CIOU Code : TNRI10029C Your Reliance Netconnect+ No. Relationship No. : [protected] Bill Period :[protected] to[protected] Bill Date : 15-Jul-13 Bill No. :[protected] Credit Limit : 1300 Previous Dues Payments Adjustments Current Charges Total Amount Due Due Date Amount Payable After Due Date 54.38 - 0.00 + - 500.00 + 0.00 = - 446.00 0.00 This Statement has been issued by Reliance Communications Services-a Division of Reliance Communications Infrastructure Ltd ; For its dues and services provided to you by Reliance Communications Ltd; Thane Belapur Road, KoparKhairane, Navi Mumbai -400710.(Service- Tax Registration No. AACCR7832CST001) and Reliance Communications Infrastructure Ltd; Thane Belapur Road, KoparKhairane, Navi Mumbai - 400710. (Service- Tax Registration No. AACCS2157HST002.) Service Tax Category - Telecommunication Service. Other Bill Payment Options Pay Online through your Bank/Credit Card Log on to www.rcom.co.in>View and Pay> Mobile and Hello >Signup Register for ECS/CCSI. To signUp visit your nearest Webworld. Pay through R-World from your Mobile using your Credit regards, Prabakar T [protected].