Reliance Communications — no incoming from BSNL land line STD

Address:

Surendranagar, Gujarat

I am having Reliance land line[protected] for the last 4-5 months, my relatives having BSNL land line no's are not able to call my no. I have made at least 15 complaint in reliance regarding this , every time without doing any thing they are simply telling problem is resolved. When enquired on *222 they told me it is not our problem , it is BSNL's problem and you complanit to them. When i complaint to BSNL they are telling from our side there is no problem , and i have forwarded the mail to Reliance .
But the problem is still not resolved.
Now reliance says you make complaint in BSNL for all the nos from where I am not getting calls , it means i have to complaint in all the states where ever my relative are there.
Is it the solution???????