Reliance Communications — Dissatisfied from Fraud Reliance Customer care

Address:Kapurthala, Punjab

Isuue date :11/05/2013

With concern to my interaction with your customer service executive for five times in a day, none of whom had provided me with right information and tried to convince me on false account saying that my problem is solved, but each time I discovered that they have cheated me. one of them have even said that he has registered my complain and and I'll get my complain number immediately after our interaction which I didn't got and next time I got to know with that he has not registered the complaint and instead lied to me.
And second time when I called the second executive again tried to fool me by convincing that my problem is solved and he even gave his number to contact him if it doesn't resolve, later on I got to know that the problem persists and the number was fake.

Amit Gautam
Mb no. [protected]
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Reliance Communication — dissatisfaction

dear sir,
i deposited my realince broad band bill at a realince center named friends communication(rishikesh,dehradun),situated in uttarakhand on 18 jun 2011.and they accepted my payment,and gave me a receipt. but after one day costumer care made me call that my bill is not paid,when i inquired at the friend communication they told me that you have given the wrong number so your bill is not paid,and when i matched the number,the number was correct.and when the found they wrong they returned my bill payment by saying this we cannot deposit your bill,so they totally harnessed me
...................................................................................
my bill details are:-
phone number-[protected]
customer a/c[protected]
billing a/c-[protected]
...........................................................

sandeep kumar
contact no-[protected]
mysore,karnatka.
if there will be any action then i will be happy.
deducted my balance without recharging my number
I tried to do transaction through reliance communication official site, I recharged with Rs. 89, they mailed me that your transaction had failed but still they deducted Rs. 89 from from my account.
When I talk to customer care they didn't help me saying they don't have information, I have got proper mail from there official site of failed transaction.
They are even asking for transaction id, which was not given to me.
I want them to refund my balance as there was no proceeding of my recharge.

Amit Gautam
Mb. [protected]

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