[Resolved]  Reliance Communications — Deactivation of cricket pack

Address:

Faridabad, Haryana

I am using a prepaid GSM ([protected])since last 1 year. My account balance is getting deducted by Rs.5/- daily since last 8-10 days. The CC (connected after thousands of tries) says that I have activated cricket pack that cannot be deactivated by them.

I am complaining since 28th may, 2011 . They have told me by 4th June that the said pack is deactivated . I got a confirmation from CC that the deducted amount will be refunded in 2 days . But daily balance deduction of Rs.5/- is going on since then even on today.

I am using Samsung GT b3410 Further, if the pack was active on my account, I should have got Ball-by Ball updates for cricket matches as per the PACK. But I have not received any single update.

I am really frustrated with R-COM. Can any one guide what to do ???