Reliance Communications — harassment | |||
i bought a reliance datacard for rs1600 1 year back. they told me initially that i will be supplied wit 512kbps speed.but instead there was no connection most of the days. and sometime i got 1kbps-2kbps speed. i regretted why i opted for this.i could not surf.i complained them many times but with no result.then i wanted to terminate the connection.they billed me around rs 1000.now they are harassing me since i didnot pay the bill. i want my rs 1600 back. they made a fool out of me. please help :( Was this information helpful? | |||
 4 Comments | |||
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Dear Customer,
We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, Subscriber ID, and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.
Cheers,
RCOMcare
We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, Subscriber ID, and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.
Cheers,
RCOMcare
I had a Reliance GSM postpaid mobile number (not data card number) [protected].
I paid all dues and wanted to convert that to prepaid number. I gave all proofs, photo and filled form to Reliance, Kharghar.
I talked to 59059 after a week and confirmed all my details. I was told that after two hours number will be converted to prepaid.
After confirmation from Kharghar, Navi Mumbai Reliance office last week that it has been converted to prepaid mobile no. I charged it with Rs.30/-.
Now am unable to use the mobile number. When I visited Reliance Kharghar, net was not working there on 11th and 12th June. They asked me to call 198. When I called 198, they said number is being shown as "datacard" number which is actually not. They then asked me to call *355.
When I called *355, I was told they cannot solve the problem and call *333.
When I called *333, I was told to visit a gallery.
Now my question is why should I visit a gallery when there is no fault from side. Its absolute harassment.
It is the absolute responsibility of Reliance to solve the issue.
Regards
Babu Devanathan
M:[protected]
I paid all dues and wanted to convert that to prepaid number. I gave all proofs, photo and filled form to Reliance, Kharghar.
I talked to 59059 after a week and confirmed all my details. I was told that after two hours number will be converted to prepaid.
After confirmation from Kharghar, Navi Mumbai Reliance office last week that it has been converted to prepaid mobile no. I charged it with Rs.30/-.
Now am unable to use the mobile number. When I visited Reliance Kharghar, net was not working there on 11th and 12th June. They asked me to call 198. When I called 198, they said number is being shown as "datacard" number which is actually not. They then asked me to call *355.
When I called *355, I was told they cannot solve the problem and call *333.
When I called *333, I was told to visit a gallery.
Now my question is why should I visit a gallery when there is no fault from side. Its absolute harassment.
It is the absolute responsibility of Reliance to solve the issue.
Regards
Babu Devanathan
M:[protected]
My Mobile No [protected] is Port in Reliance and I have recharge 200 rupee on 30/10/14 all amount of recharge is zero by Reliance and second recharge 100 for talk time and 177 for internet surfing on 02/11/2014 but no balance found of talk time and internet are not working . Third recharge 20 rupee on 04/11/2014 . All recharge amoutn are deduct by Reliance, When I call of Customer care my phone is disconnect by customer care nobody listen me,
Contact on my [protected].
Contact on my [protected].
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+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
My reliance broadband number [protected]
This is to inform you that reliance netconnect has sent me a bill of rs 140000 which i have not used and when i got in touch regarding the bill they said its a correct bill and nothing can be done about that and after some days i got a call from collection of reliance stating that if you make a payment of rs 1000 we will take it as final payment and no further bill will be sent to you. I paid rs 1000 and for which i got the receipt for the same.
Also to inform you that reliance has been disconnected as reliance has been sending me bill of huge amount for data which i have not used and they still sending me the bill continuously and on top of that they are sending the collection agent to my billing address and threatning people at home as i cannot be there all the time as i am working.
They are mentally torturing us and harrasing with no reason i tried to contact reliance netconnect customer service for the same and they are rude and always say that they will call us back with the resolution but they never call me back and keep on sending me the bills every month and keep sending collection agent to home also.
Please look into the issue and help me in this matter. Your co-operation is highly appreciated.
Thanking you.