[Resolved]  Reliance Communications — I get bills and notices to Pay bill amount after termination of the number

Address:

Bangalore, Karnataka

Hi,
My name is Pramita and i had a reliance post paid connection numbered[protected].
On 31 of October 2012 , i visited the nearest Reliance Web World and asked them to Terminate this number.
They said i need to pay Rs.846 and after that they will terminate the number. So i paid this amount using a credit card.
Then i confirmed that the number is terminated with the person who was sitting in the Customer Care. That guy showed me on his system that the number is already in terminated state and i will not be getting any more bills. I asked for receipt or some proof but he said that is not required, so i came back thinking that the work is done. But after some days i started getting calls that i have a pending bill Rs.1041. I just explained them that i had already terminated the number and the number is not in use. But now they have sent legal notice to give Rs.1041.

Please help me in this regard. When i visited the Reliance Web World today to clarify, there were many people with the same issue.
They are not ready to listen anything.
Please do something about this. It is very disturbing to get calls and notices.


Regards,
Pramita