Reliance Communications — inability to recharge RELIANCE GSM number after portability | |||
my name is jaskaran singh....my mobile number is [protected]....this was number was ported in Reliance GSM from AIRCEL..... first of all this number was activated by a delay of 10days after the AIRCEL discontinued its services on 2nd of june......number was activated around 12th of june.....now the number has been activated but i cannot recharge my mobile number since the day of activation of mobile number by Reliance GSM.........i have requested RELIANCE STORE employees at amritsar and customer care a number of times but all in vein....i had contacted reliance store employees on 14,15, 16th of june and on 16th off june they told me that they had forwarded complaint and this problem would get solved by evening...and again i contacted them on 18 and 19 june but no action has been taken yet..therefore outgoing on my phone is not possible due to failure of recharge........ kindly solve my problem....... thank you Was this information helpful? | |||
 3 Comments | |||
Comments
Hi Jaskaran,
We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.
Regards,
RCOMcare
We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.
Regards,
RCOMcare
Hi Jaskaran,
As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
RCOMcare
As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
RCOMcare
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Reliance Mobile — cannot recharge
i had brought a new rim sim on 16th of february , the sim got activated the next day but when i recharged of with rs 85 , i received a recharge of 1 paise . then i activated rs 11 sms pack but again i received a recharge of 1 paisa only . summing it up i only got a recharge of 0.02 paise . please help me to recharge .