[Resolved]  Reliance Communications — Mobile Portability Issues

Address:

Jaipur, Rajasthan

I have opted for PORT on 22.06.2011 and 4 times application rejected by reliance saying contractual obligation. 15 days over as per TRAI. Again applied for new PORT and requested on 02.07.2011 but till date againn rejected twice saying contractual obligation. Mr. Ritesh ([protected]) who deals in Contractual obligation issues said this problem will not be there again and same has been said by Mr. Abhishek ([protected]) but again today at 4 P.M. got the application rejection.
I tried so many times at 198, *333 of reliance customer care centre and entered complaints but no action.On asking at 198 they says your application is accepted but actually not.
OLD-UCS7189883, NEW - UCS[protected]
My communication as under:
1. 01.07.2011 8.53 PM on 198, Mr. Taran Interaction ID [protected] accepted by TRAI on 27.06.2011 at 11.11 PM but actually rejected as per sms recd. from vodafone.
2. 03.07.2011 at 198 port out at 6.23 PM but again rejected due to contractual obligation.
3. 04.07.2011 at 198 Interaction ID[protected] Mr. Sandesh, Application accepted but again rejected due to contractual obligation.
4. 05.07.2011, as per Mr. Ritesh and Abhishek sent new request from VOdafone at 12 Noon after getting assurance that application will not be rejected.
5. 06.07.2011 - application rejected at 4 P.M. and no response on mobile from above responsible persons of a big company like Reliance. Interaction ID at 198 - [protected] Mr. Rohit
6. Not showing what actually is contractual obligation.
7. Also had talk with Mr. Rajesh - [protected] 11.46 AM but all in vain.
8. Also talk with Nodal Officer Mr. Abhay mathur's staff at [protected] on 04.07.2011
I will pleased if get a solution for above problem.

Nagendra Agrawal - [protected], [protected]@yahoo.co.in