Reliance Communications — reliance gsm customer care in kolkata is misleading & hiding actual facts from customers about recharge of Rs 303 gsm mobile broadband internet pl

Address:

South 24 Parganas, West Bengal

Sir / Mam,

My reliance gsm mobile no. is [protected]. On 03/03/2011 i made a easy recharge of Rs 303 ( Pack name : MBBP303_2G) which is meant for unlimited internet surfing for 30 days in P.C. Reliance Customer care confirmed me several times before recharge that this pack is completely unlimited pack and there is no maximum data usage limit & so you can sur[censored]nlimited for 30 days. I got my pack validity from 03/03/2011 to 02/04/2011.
But from 13/03/2011 i am getting charged whenever i surf the internet on P.C. Despite of launching several complaints from 13/03/2011 i am still getting charged for accessing internet. Reliance care is giving me feedback that " there has not been any wrong deductions from my account for internet accessing.Since my data my balance has gone to 0 MB that is why i am getting charged". But the point on the other side is that since my pack is completely unlimited pack with no maximum data usage limit (According to reliance care only) so why do am i getting charged from 13/03/2011 & from where does this question arise that my data balance has gone to 0 MB as its a completely unlimited pack.
Despite of launching several complaints Reliance care has seems to be gone blind and justifying the amount of balance deducted from my account from 13/03/2011.
Therefore i think i could conclude in this way that reliance gsm care misguided me and told me that that MBBP303_2G PACK is completely unlimited with no maximum data use limit for 30 days but actually it do have a limit and thats why i am getting charged from 13/03/2011 despite of having a validity of pack till 02/04/2011.

Its my last hope that something will be done to sort out my probleam and give me feedback with proper justification....

Thanking You
Sourav Chatterjee
Contact No. [protected]
Email : lovelife.[protected]@gmail.com