Reliance Communications — Money deduction without any type o[censored]se

Hereby i would like to inform that i got my card recharge dtd 4/4/2014 ( Rs 160) moblie nbr [protected] , after the recharge i just made a call of 45 second dtd 4/4/2014(at this time i was in Ludhinana )& very next day i came back to my home town in Delhi dtd 5/4/2012 , after this on 5/4/2012 at night only around 12.30 am i have switched off my cell ... When today morning i have checked my balnce & found that it is showing 75.50 Rs .. Immed i have called Reliance customer care & asked for the reason for such deduction.. They have told that one wall paper /once ring has been downloaded dtd 6/4/12 & i have used the internet facilities as well whereas my mobile was switched off the entire 2 days starting from from 5/4/12 night till 8/4/12 9.00am..

I have requested them to please do refund my money & they have refused & told our system say that u have availed the above facilities which is absolute incorrect .. This is nothing just called as a HARASSMENT as u can not do anything ... and when i have asked that did i asked for or i have sent a request to send me the wall paper/new ring tone or internet then aswer was no. You are requested to take a serious against this & do the needful accordingly.