Reliance Communications — money reduction on vas services without my permission | |||
I am facing problem with balance reduction from my prepaid account. Every 2 or 3 days later I got a msg from reliance company that contain this msg Amount Charged for VAS ShemarooVP Rs:5.00. Current Main Balance : Rs:0.72. I do not know about these vas service. And whenever I make a call to custumor care they didnt respond to my calls and even didnt try to hear my problem. You can contact me regarding my complaint on my email id- amrita.[protected]@gmail.com My no. On which I m facing problem is [protected]. Was this information helpful? | |||
2 Comments | |||
Comments
Dear Customer,
As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
RCOM Care
As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
RCOM Care
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.
Regards,
RCOMcare"