[Resolved] Reliance Communications — CONVERSION OF POSTPAID TO PREPAID CONNECTION | |||
I have been requesting to convert my postpaid connection to prepaid for nearly 2 months. I have been using this service since last 6-7 years without any default in payment, but after I informed them of having got a new connection of Vodafone, they have been trying to harass me and want me to pay outstanding amount which consists of rental only. These rentals are pertaining to months after I have informed that I want to convert to prepaid and will not be paying the rentals thereafter. It is very sad that they just misuse their power as if no action could be taken against them as they are big enough compared to small customers like us. They refuse to accept any Complaint Letter in their outlet and give the acknowledgement. Being a Citizen of the Biggest Democratic Country, it seems that the Democracy is being lost against bigger and powerful names. They had that courage to convey to me to pay outstanding amount which consists of only rentals without any usage before converting into prepaid. They want to just pass the time and adding rentals to the bill and make easy money as they are confident that no action can be taken against them. Hope my voice and concern will be taken care of. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 7 Comments | |||
Comments
Reliance Communication — Conversion of prepaid connection to postpaid connection
HiI have applied (vide CAF no. [protected]) to convert my prepaid connection [protected] to postpaid, after a month i got a new SIM with new number [protected]. I had given a facility to choose a number of my choice but they are not taking care of it after lots of followups.
Can you please help me out, i don't want any new number but my previous one as a postpaid.
Contact number of the agency is mentioned below:
Mr Rohit
Contact No. [protected]
Address: CB 202, Guru Harikishan Plaza
1st Floor
Office No. 102
Narayana, Ring Road, New Delhi - 28
Reliance Communications — Conversion of Postpaid to Prepaid
Have given request for conversion to post paid to pre paid on july 17, 2010 but nothing happened even after 10 calls to cstomers care and visit to reliance web world.my number is [protected],,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,these guys are bunch of crooks................they dont listen
amit
[protected]@yahoo.com
Dear sir/Madam,
my mobile no.is[protected] and today there is no outgoing and incoming calls .please try to solve my problem as soon as possible.
Waiting for kind and early persual.
thanking you,
your's faithfully,
nitesh agarwal.
my mobile no.is[protected] and today there is no outgoing and incoming calls .please try to solve my problem as soon as possible.
Waiting for kind and early persual.
thanking you,
your's faithfully,
nitesh agarwal.
Reliance Communications — mis use of prepaid amount
Dear sir,I am one o[censored]ser of relaince cell phone, last week around 10.30pm I got SMS saying your caller tune is activated and if you want unsubscribe pl do SMS which I did immdiatly,by morning aound 4am another SMS saying you dont have suffcient balence pl recharge to avial the srvice which had become Rs -0.92-/ , I am never ever interested in any kind of those services,but I had around Rs. 22/-, then I called up custamer care it was answered by Mr. Damodar and he said we had taken care of your sms and it will be de activated within 3 hrs, you will recive confirmed SMS, as he said I had recived SMS, but till today even after week, my balence is is negative only, Is relance has become so poor to snacth people's miney lkie this, they dont provide quality of service frist, intereption in peak business hrs, above that no coverage even slight interior of highways, where CDMA service is avilable but GPRS is off, as we are not subscribers and we not giving money, and claims largest service providers with worst service.I had written complaints to nodal offcier yet no response from, could kindly help/ guide in this regard,
thank you,
shashidhara.j.s
[protected]
Reliance Communication — Conversion of post paid into prepaid
Since last 3 months I have been requesting to convert my postpaid connection to prepaid connection but it has not been done. now after a month of constant mails to them they have replied to pay outsatnding amount first which is the rental amount of last 2 months. In the last 2 months, I have not used their service at all. And in the first mail, I had already informed them that For any delay on their part I am not going to pay any rental. It is purely a HARASSMENT from their end. It was very disappointing that I have been using their services since last 6-7 years without any default in payment, and I have been given this type of treatment just because I have informed them that I have already bought a new connection from Vodafone. Hope my complaint will be taken care of without any delay.Pramesh
[protected].
Reliance Communication — Non Conversion of postpaid to prepaid
My self Rakesh jain Partner of Fina curve using RIM services have requested 3 times to convert our corporate postpaid connections to prepaid and last detail of submitting of detail is 13-oct-2011 when i paid RS 2220 and 1000 for complete settlement of dues and completed all formalities required for converting to prepaid. Once received the call that your number will be converted prepaid within 5 days and received 2 message regarding it. which had SR No.[protected] and SR No.[protected] has been processed on 18-oct-2011 and after that on 20th i have called customer care who said that they have no information why its not converted yet and they cant support any thing. Then asked me to visit the web world and they also didn’t helped me in this matter and after that i havent received any sms or call for why mine No is not converted ..After that i have called several times to customer care and every time they say that the system is in up gradation and they cant receive the request at the moment and as to call latter.
i have mailed to nodal officer on last Tuesday (15th Nov 2011) but yet i haven’t received any mail or response from their side.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
59%
Complaints
22889
Pending
370
Resolved
12596
+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
M.I.S. — Extra Amount taken
I had register my complain vie receipt No.[protected] &[protected] on line but till writing reply is still awaited.