[Resolved]  Reliance Communications — no balance received and no gprs received in reliance gsm and no waiver received in reliance broadband

Address:Jaipur, Rajasthan

Worst operator ever in wireless and broadband is reliance.
It provides the worst of all services and deduct money without any reasons.
Unfortunately I have both of reliance broadband connection and reliance gsm connection.
y name is nishan garg and my reliance gsm no is [protected].
I got this sim on 26th April 2013 and got a balance of rs 70 and a free gprs 500 mb every month for 3 consequitive months. But after completion of one month I didn't receive another 500 mb gprs.

So I called reliance and informed them about this and customer care representative said that I will receive my remaining 500mb in 24hrs, but I didn't receive it and again I called th next day and the same false promises I got,but I never received it.
But after calling them for 4 consecutive time,when I called them 5 th time the next they,they rudely talked to me and told that I will not receive ant data as it wasn,t in my subscribed first recharge.
Guys you only tell that once they are saying that I will receive the data balance and another day they are telling me that there
is no data to be given,so till how far is this correct on behalf of reliance.
Another thing is that after that issue I subscribed for do no disturb service to fully block reliance calls and sms,but I still am receiving them from past 15days and I received a message that in recharge of rs 74 , I will get balance of rs50 and gprs of 500 mb,but I received only gprs 500 mb and no balance of rs 50 .
Upon calling reliance customer care I was informed that I will not receive any balance because in recharge of rs74 only 500 mb gprs is there,but I told them about the message which I received from reliance and they rudely said that I am lying and no such message is sent by them.
So this is really very cheap and fraud from reliance deducting balance and gprs by these kind of acts.
So I strongly recommend everyone nit to use reliance ever in future.


Guys one more incident with reliance I like to share is about reliance broadband.
My user is on reliance broadband is[protected]
I am using reliance broadband from past 1 year and there are most of the times issues with It's speed and connectivity. I'm the month of march my broadband stopped working and I informed reliance customer care about it and they told me that there is outage issue in my area and as soon as it will be rectified I will get the waiver for no of days my net wasn,t working.
So it unfortunately didn,t get repaired and after 40-45 days it started working. So I called reliance for the waiver for this and they registered my complain and provided waiver for only 4 days.
So on calling again and again, I only got this reply that there was outage issue only for 4 days and for that waiver has been provided.

So how far is this correct,really fed up with the fraud by reliance.

I really want reliance to look up to my issue and provide me my fair money.
Also again I suggest you all guts never to for for attractive appearing plans of reliance as they are all if the times fraud.
Thankyou
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

reliance gsm data feeding work — not getting payment of data feeding in reliance

dear sir
i worked in relince communication office at jodhpur for gsm sim data feeding work. they appoint us without any appointment letter as temporary staff. payment was on the basis of per data entry i have my own record but they didnt manage or misplaced the data they were acting like every thing is in proper record n insured us dat we will get full payment of our work within 15 days bt it crosed 3 month n my record according to them showing 50% of my record. n i dont have any other prof so plz suggest me what shuld i do now?

Reliance GSM — gprs

i have called many times on ur customer care but i naver talked ur cce i want to know about ur gprs in relaice gsm plz tel me the activation procedure and the chages of gprs serfing and dawnloading.
I DONT GET GPRS SETTINGS ON MY NOKIA 5130 XPRESSMUSIC HANDSET

Reliance — WAIVER OF BALANCE

MY RS-30 WAIVERED FROM MY ACCOUNT.I CANNOT RECEIVE ANY SMS OR CALLS REGARDING THIS.MY VOICE CHAT WAS DEACTIVE AND IT WILL BE RENEWED.PLEASE TAKE THE COMPLAIN AND POST ME THE WAIVERED MONEY IN MY ACCOUNT.

Reliance — Reliance fraud .. Recharge done but no balance

I done a reliance gprs recharge of 98/- for one month plan. But i didn't got ay recharge. Retailer got the message that the recharge done successfully but I didn't got ay net balance.

I called the reliance cc but they are saying that there is no recharge details in the system..

Please help me to get my 98/- from fraud reliance GSM. :(
Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare
Dear Customer,

We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternate number if issue still persist.

Regards,

RCOMcare

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