Reliance Communications — ON LINE RECHARGE

Address:

North 24 Parganas, West Bengal

I ABHIMANYU SINGH RECHARGE MY MOB NO. [protected] AMOUNT RS 116. ON LINE THROUGH MY AXIS BANK DEBIT CARD ON 08 APR 2013 AT 1405 HRS FOR GPRS SERVICE . AMOUNT WAS DEBITED THROUGH MY BANK ACCOUNT. BUT SAID AMOUNT WAS NOT CREDITED TO PRE-PAID PHONE ACCOUNT. ON QUERY FROM CUSTOMER CARE,IT WAS TOLD THAT RS 116 WAS NOT IN PLAN IN MY STATE .SO I WILL GET MY AMOUNT REFUNDED. IT IS MORE THAN 2 MONTHS I HAD NOT GOT MY REFUND. REQUESTING YOU TO LOOK INTO THIS MATTER. ANNEXING ON LINE RECHARGE RECEIEPT NO. AMIR34270442 TRANSACTION REFERENCE NO.36693001