Reliance Communications Complaints & Reviews

I have bought a reliance data card from you.

The telephone no is [protected]. The Data card is of ZTE MG880(CDMA Data Modem)

I have purchase this card on 15.05.08 from SKY SOLUTIONS from Laxmi Nagar-Delhi, Bill No. LN/4414.

This modem is not working from the same day.

I have contacted to relaince customer care and talked with so many guys(Bhawna, Pusha..etc )

No body is taking care.

My comliant no. is 69476747.

You are requested to take the necessary action.

Why not contact: [protected]@zte.com.cn for help?

sir
i bought a reliance data-card online your, s web site.
the telephone no is [protected] the datacard is cdma usb data modem ec-121
i have receive this card 10-02-09 by express it.
this card is activate on 18-02-09 at 10.25pm by mr. jaggit throe [protected]
this card is suspended on 20-02-09 at 11.00am without resion
i have contacted these online number, s [protected], 625, 633, 627, 624, 635, [protected], [protected] but no any response.
i have contacted customer care *333 *355 *377 but no response.
i have contacted noodel officer[protected] but no response.
i have sent a fax copy of complain mr.assim raj at1.56pm on[protected] date[protected] but no any response.
this rel. offer is chiting for people.

no body is taking care.
this modem is not working from the same day
i am a rural persion.
you are requested to take the necessary action.
my id dr.[protected]@rediff.com my no [protected], [protected]

Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, Subscriber ID, and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Cheers,

RCOMcare

Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Regards,

RCOMcare

Reliance /Gsm — Talk in Wrong manner

sir,

i m Rajeev Mishra
[protected]
i want to inform u that i called customer care no. at 4/3/12
"mr. Abhishek Mehra from Indore " who attend my call
and i asked him regarding my bal. deduction
but they not tell any thing properly
i told him to transfer call to senior but he refused my request
and talk in nonsense manner

is this way to talk with customer ???
the same case done before 5 month ago but that time i thought that this
is a small mistake...
and till that i stopped recharge my phone
and now i m using another no. [protected]

before some time i recharge my Reliance no.
and i have suffered...
so i[censored] will not do anything .....so definitely i will change Reliance to air-tel
at least air-tel guys knows that how to deal with customer

so ....do if it is possible
this is my humble Request.

Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, Subscriber ID, and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Cheers,

RCOMcare

Hi Sir,

I m yogesh , i was using reliance post paid number [protected] before 3 months and i had told to customer care to stop the service of my mobile but still I am getting bill with monthly rental.

So kindly stop services to that number.

I Purchase a reliance cdma connection & and submitted all require document, after some day deactivate my connection, Company said that not submitted require document. or retailer not submitted document.
My No.[protected]

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCom Care

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCom Care

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCom Care

Dear RCOMcare,

I got a call from Reliance Social Media through a person named Hasan on 12 Nov 2012, and he assured that my complaint will be fixed on or before 16 Nov 2012.

I was waiting and when want to know the status I called the Reliance Head Office and I have been told there that the servers in my area has been took back by reliance and all my area would no more have Reliance Broadband Service and it may take a month for them to resume the service.

I was literally asked to move from Reliance to some other broadband service. Is this you call concern has been addressed????

Thanks atleast now for letting me know that u took the servers back in my area and leave me with no option but to change the service provider.

Just a irresponsible service for the name sake.

People just forget this reliance broadband service, especially in Chennai.

Reliance — my 5th urgent and LAST complaint to reliance

Respected sir,

I manish likhar using reliance mobile from last 5yrs but now i am facing some sensless problems and which is as mention below:-

1] i have submited my CAF FOUR times to reliance web world still i am continuously getting messages from reliance to submit my CAF. I don't no when this problem is going to STOP or NOT?

2] again my phon has been disconnect on 13th feb 2011 at 7:15PM

3] and also call center people telling me to contact web world and web world people telling to contact nodal officer and no one is taking this seriously.

4] So i have attached all documents with this mail look at it which which indicates that there no not a single problem from my side.

If i wont get permanent solution for this problem then i am going to take strict action against reliance people those are behind this and also this problem will be forwarded to higher authority

so i hope you will take this seriously and this problem will be solved within a few days..

waiting for your reply as soon as possible

may be yours no. get expired once visit to reliance store

Your Grievance is Registered Successfully!!
Your Registration Number is : DOTEL/E/2012/23909

Note: Kindly note your Grievance Registration Number for further references
An e-mail has been sent to the e-mail id abani.[protected]@gmail.com, as provided by you
to know urs status visit :
http://pgportal.gov.in/ViewStatus.aspx

please also provide alternative mobile no.

Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Regards,

RCOMcare

SIM — cancellation of SIM

Please cancell my SIM card, bearing phone number [protected]

SIM — Cancel the SIM.

Please canel the SIm, the WEB:vodafonecare.[protected]@vodafone.com, i snt able to access.

I JUST WANT TO CANCEL MY SIM OF VODAFONE POSPAID CONNECTION.

MOTHER'S NAME : RATNA BAI
DOB[protected]
ALTERNATIVE NO: [protected]
IF ANY INFORMATION IS NEEDED BY U . THAN PLZ CONTACT ON THE ABOVE NO'S OR JUST SEND THE MAIL AS GIVEN ABOVE.

AND PLEASE REPLY AS SOON AS POSSIBLE

Reliance Postpaid — i wish to change prepaid

sir i have three post paid reliance mobile. the numbers [protected] [protected] [protected]. i wish to change it to pre paid.otherwise cancel all.
arunachalam

Reliance Postpaid — unwanted calls

i have registered my 2 mobile numbers with do not call.but i am receiving calls after registration.Pls help me.my no in [protected], [protected]

please cancel the connection of these two vodafone connections as the postpaid connection which i have taken is disagreed by my parents. the numbers to be cancelled are [protected] and [protected]. please do the needfull at the earliest and cancel the connection of these two numbers.

please cancel the connection of these two vodafone connections as the postpaid connection which i have taken is disagreed by my parents. the numbers to be cancelled are [protected] and [protected]. please do the needfull at the earliest and cancel the connection of these two numbers.

Name:Suresh M K
DOB:24/03/1961
Billing Address: No.7, 2nd floor, UKR Layout,
Yelachenahalli,
Near Ayyappa Temple,
Bangalore 560062
Deactivate the sim and the account of the number [protected] as soon as possible as i am using an other account.kindly do th needful and oblige.
alternate number is [protected].

i will used to prepaid sim that ways

Name:Syed azmathulla S/O Thaerunnissa
DOB:15/1/1954
Billing Address:No 51/1 Kennchappa road Frazer Twon Bangalore-560005
Deactivevate the sim and the account of the number [protected] as soon as possible as i am using an vodafone prepaid number is [protected].

please cancel the connection of vodafone postpaid connection which i have taken number [protected]. kindly do the needful

Please cancle the connection of vogafone postpaid connection which i have taken number [protected]. kingly do needful...

pls cancel my idea postpaid sim number [protected] due to lack of money . kindly do needful

Reliance Postpaid — dalay in plan conversion from prepaid 2 postpaid

i have submitted the prepaid 2 postpaid conversion form on 19 nov 09 to kachru sales at srinagar but till date the service not activated on my cell..my number is [protected]

early action is requested

reliance post paid — outgoing barred after taking loads of money from me

i think the day i decided to take reliance was worst day of my life and very bad decision.........the worst service i have ever experienced in my life............I have to make payment every week and that too rupees 300 every time..customer care centre people never resolve my problem they just want me to pay more and more money every time..........................please resolve my problem otherwise !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

To,
Reliance Customer Care
Hyderabad.

Sir,
I would like to cancelation of my post paid connection i.e [protected] and [protected] as a pre-paid

Thanking You

N.Vijay Kumar
[protected]
[protected]

Reliance Postpaid — Wrong comment ¬ active connection

Dear Sir/ Ma'am,

connectindia digital pvt ltd has some association with reliance telecommunication. I bought new connection of reliance postpaid of rs 250 on 30/08/12. But i no haven't activated & they people not refunding my amount. Please help me out.

Regards
Mukesh mehta

[protected]@gmail.com
[protected]

Sorry number is spelt wrong...actual number is [protected]...my problem is solved thank you.

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCom Care

Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Regards,

RCOMcare

Dear sir my name Priyabrata majhi,
Mobile-[protected],
Add-Balarampur, dhenkanal-759025 (Odisha). Sir at 10.18 pm 12/10/2012 i make my last call..After that my number is Register fail..I went to reliance office sahid nagar, Bhubaneswar (odisha)..But i can't found satisfaction ans...So pls sir help me Bcoz i use this number since 2007..

Kindly active my number Its my humble request..

sir my alternate number is [protected] & my mail id is ([protected]@rediffmail.com)

Regards Priyabrata majhi

Dear sir my number register fail..My number [protected] named sarat kumar dhall..in the date 18/11/2012 my number register fail..Last recharge amount 20 rupees..My alternate number is [protected], [protected]

please active my number as soon as possible..

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCom Care

i m seeing the same problem again... what is this????? Actually Relaince Company is a fraud company... some times before i was fan of this company but now it is Not a secured company...

Reliance — A user of reliance is making Fake Calls to my home Number

R/sir,

A reliance user [protected] is making missed calls on my home cell, He is a guy, but when i call him back firstly he was speaking in a gal voice but later on he starting abusing me, Can u take some action against him or provide me his od

thanks

sumit sapra
0-[protected]

Reliance Communications — Harrasing the consumer

Honorable Court,
Recently I bought a recharge coupon of Rs20 for my Reliance mobile connection (GSM) because I had 0 balance in my mobile phone. But when I recharged my account it stated that I got a balance of Rs.30. So i thought that there is some problem because I thought how can i get a balance of Rs.30 when I recharged it for Rs.20, that's why I rechecked my balance and it stated that I have 0 balance.
Then I called on the customer care and told their agent about the problem, while I was telling them about it one of my friend made a e-recharge in my phone of Rs20, so I thought I got the balance for my recharge coupon but it wasn’t so. Then I again called the customer care and they said that their system is not working and told me to call after few days.
When I called after few days i.e.23.08.2011 and when I told him about the problem their senior agent named Amit said that your coupon is once used and cannot be reused. I said him that this is not my problem that the card given doesn’t function properly but he talked in a very rude manner a said me you can do whatever you want but they wont give my money back.
I was unable to do many of my very important works because of the unease.
Honorable court I just want my money back.

With Regards
Dhirdhwaj Singh
[protected]
37-B pocket C
SFS Flats
Mayur Vihar phase 3
New Delhi

Reliance Communications — Harrasing without providing the service

Dear Sir/Madam,

I took Reliance Net connect in March 31, 2011. I was not able to get signal and required speed at my location and I indicated this to the company many times. There was no action from their side. Even if it was not properly working I paid for 3 months. I suffered my lot lot of precious time and money and I have lose of more than 50 as I could not use it in my business. As they did solved the problem, I told them that I will not be paying anymore till they rectify it. After that they stopped my service and started me calling for payment. They never used to call me back to understand the working of my connection whenever, I used to complain. Now they have written me that they will take legal action against me if I don't pay their remaining bill. How I can get justice from such companies. I am enclosing herewith my reply to them in response to their letter.
[protected]------

November 1, 2011

M/s Reliance Communications Ltd.
Reliance Center
Maharaja Ranjeet Singh Marg
New Delhi – 110002

Sub. : Your letter ref. No. 1564, Rashmeet_North dated October 12, 2011 with subject : Payment reminder of amount due from you for Account No.[protected]

Dear Sir/Madam,

This has reference to your above mentioned letter. In you letter you have clearly mentioned that you have provided your connection to avail your services and I have to pay for availing your services. Let me put the following points to you in reply to your above note :

1) I took your broadband USB Modem with maximum limit data transfer of 10 GB with a purpose to use it. I also know that I have to pay for it if I am using it and I paid you for it three months even if it was not working properly even after putting several complaints with your company. I haven’t promised you anywhere that I will continue paying you even if it is not working and you don’t provide me proper service.
2) In the first week itself, after getting this connection, I called your customer service people and told them that I am not able to use it, as I am neither getting signal nor required speed when I get signal. The maximum speed I could experience during the time period I was using it was maximum upto 14kbps whereas you have offered speed of maximum upto 3.1 Mbps.
3) They guided me to reinstall the modem or to delete the file from ‘temp’ directory which I did and the situation was same. As a technical person I am well aware of these things and told your people I am not looking for this kind of support.
4) I was told to check the Modem with some other system, which I did and did not find any difference in the functioning.
5) After that I used to call continuously every month asking them to give me a solution for this as I am suffering financial lose due to improper functioning of your connection. I did not get any positive reply from your customer support people or nobody from your side called me to understand it and to give me an uninterrupted service.
6) Hoping that everything will be OK, I tried to use it and paid for 3-4 months. I have to waste my lot of time waiting to get signal and even to download a page. Many days it also took around 2 hours even show up a page. Even after all these calls, I did not get any solution and could not use your services properly. This was expressed by your representative himself once when I called to lodge my complaint, your representative told me that you have not even using 1GB data monthly. I replied him that I can use it only if your service works properly. He kept quite after that.
7) On another day when I called, I was conveyed that Tuglakbabad region where I am living is coming under conjunctional area and there will be problem in this region and you are trying to rectify it. I told him that I am using it for last 3 months and having this problem for last 3 months and people to whom I talk about Reliance Netconnect are telling me it doesn’t work in our locality, then why are you selling this services at a place where it will not work? You are not able to provide services properly and making money out of it without giving service to people and making them fool. I asked him then why did you give me this service here telling that you are providing 3.1 Mbps speed connection. If you have told me that it will not work, I would not have taken it and unnecessarily waste my Rs.1,400/- paid for getting it and around Rs.2,400/- paid for 3 months rent which is a mere waste for me.
8) I asked your people to help me to get out of this as I took this USB modem to use and I required it and not for keeping it in showcase and pay you rent. I asked how I can surrender it and get my money back. To this I got the reply that your company doesn’t take it back. That means you sold something to your customer for providing your service and after that you did not provide the service as per the specification, your customer has to live with it.
9) On another day I got a call from your person telling me that my one month bill (4th month bill) is due. I told him that, why should I pay you when you are not providing me proper service and I am suffering lose. He suggested me that, I can pay Rs.200/- less for non functioning of the service. I replied to him that I can pay you Rs.200/- extra if you can provide me your proper service and asked him whether his company can compensate me for my lose. He promised me that by the end of that month everything will be fine. Therefore, I replied him I will be paying them after that if I could use without any problem.
10) But my connection was deactivated after few days and therefore, I did not know whether you have rectified the problem at our area. After this your people started calling me for making payment. I have already told your people all above things whenever they called me and they promised me that they will convey this to the concerned authority. I wonder whether any of them briefed you as I feel you are the concerned authority as I received this letter from you about all these. I strongly believe either any phone calls were required or this letter from your side If your company would have provided proper service as per your terms and conditions.
11) As I required internet connection to run my business and I could not continue depending on your service as I have already suffered a financial lose of more than 50K, I switched over to MTS, again making payment for USB Modem which is an extra cost which I should not have incurred, if you have provided me proper service. I am using the same without any problem since then.
12) Let me sum up that even if you have not provided me proper service (you can see it from your log), I paid for 3 months. You have caused me time lose, financial lose and gave me mental agony. Actually I thought, why should I waste my more time after it so I tried to forget it. Even after all these you are harassing me with calls and letters.
13) As you have taken initiative to put these on paper, let me also put these on paper and approach consumer court for cheating me and harassing me. Let me try to get justice and let me also take people with me who have faced same fate using your services.

Thanking you.

Yours sincerely,


Joy Isaac
Rz-2541A/28, 1st Floor
Tuglakabad Ext.
New Delhi - 110019

Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Regards,

RCOMcare

One person called me from number [protected] from delhi and asked me to contact anitha verma and asking me to pay 28000.Why this man is harassing me.

same way I have received a call from a lady SHIPNA SING [protected] saying that she is working in Delhi Consumer court and there is a case against me and she wants to help me by informing about the case which will cause me a big fine and etc... and she also gave me a number [protected] saying that this is the lawyer ANITA VARMA who filed a case against me and I need to talk to him to settle it amicably

from then I started telling her that I am from ALERTNESS ON ANTI CORRUPTION AND CRIME, and they need to face the consequences for doing these sort of criminal activities and I demanded her to give details from where she got my number and other personal details, then she told me that is from reliance for which I have applied for land line and she apologies for making this act. since I don't have much time I left it then. so please don't take this sort of calls as true and act on it. If at all if you are affected by this sort of call you can take assistance or help from Alertness on anti-corruption and crime. u can also call[protected] to guide u to get out of trouble if any

AACC

Reliance India Mobile Prepaid Consumer — without permission deducted money

Dear Sir/Madam,


This regarding my Reliance Mobile Number [protected], I had opted for an Do not service (DND) long back ago. Still I am receiving unwanted sms from the service provider. Recently I received an msg regarding fun pack activation, where I did not activated any thing and just wanted to hear what it is all about. Then they deducted 30rs from my account. Immediately I logged a complaint regarding this and they said i will revert back to your account within 24 hours. Now when I am calling regarding this they are saying it’s been resolved and found it been deactivate but amount will not be refunded. They are telling we can’t refund it at any cost. Please help me in this regard as this is not a matter of money. It’s like they are fooling people in such a cheap manner.

Thanks & Regards
Shubham Kumar
+91-[protected]

Reliance India Mobile — deducting my balance without any reason

sir,
my self farazul bari student of lovely professional university btech 1st year. i got fed up with the service of reliance india mobile. the company automatically put some caller tune, or other value added services to my number and deduct the money from my account. sometimes in the form of callertunes and sometimes in the form of missed call alert. please sir do something.

My balance has been deducted on 02/11/2012 with an amount of RS:-19 without my permission or without contacting. I was able to unsubscribe from the offer by calling the customer care with a promise of crediting the same amount with in 40 minutes on 03/11/2012.. But am still not able receive the amount in my account, as i suspect there is a blind eye on my complaint by RIM. This is been a constant concern to me that why relieance always deduct money without contacting the customer.

MobNo.[protected]

Dinil V

Haipad

Dear Customer,

We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternate number if issue still persist.

Regards,

RCOMcare

Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Regards,

RCOMcare

VRITI INFOCOM - Reliance Data Card — Net Deactivation

Hi,

This is Hariprasad, i had taken a Reliance Broadband+ connection through VRITI INFOCOM agency on 24th Dec 2010. I have given all the documents requested by them and the net is activated on 27th dec 2010.

Again the net is deactivated on 3rd Jan 2010. when i called to customer care they told me that net is deactivated due to documents un successfull

I call to VRITI people to know what was the problem with the documents they are not responding properly and still net is not activated.

Thanks & Regards,
Hariprasad

Reliance Netconnect — Deactivation of net connect is not done

hi,

i have taken reliance netconnect in chennai, i have been using this for my personal use. the service is very pathetic and the customer support is also very very rude and pathetic. hence i have given a request for deactivation but they are denying to take th request and are asking to pay the bill amount even without usage. also when i went they had asked for id card proof for deactivation and was sent back, next day when i went with all the required documents they are denying to take te request stating its month end and they cannot take the request. Also iam getting repeated calls to pay the bill amount and they way the custmer care people are talking is very rude and is making me feel uncomfortable.

Reliance Netconnect — Internet is disconnected

My net is not working since last 20 days I have spoken at least 20 times to Khandelwal Distributor Mau and every day I call to Reliance Customer care but my data card is not working Very Poor service.

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Cheers,

RCOMcare

Dear Customer,

We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternate number if issue still persist.

Regards,

RCOMcare

1 x post paid data card — disconnect service

sir,
i was using 1 x post paid data service till oct 12 .
i want to discontinue my data card number [protected]
already send mail to rcom many time still bill is coming to me
kindly discontinue my service
Amit

Dear Customer,

We tried calling you on the given number but we were unable to reach you, As per the confirmation received from the respective team, we wish to inform you that a waiver of Rs 16 has been posted in your account .


Regards,

RCOMcare