Reliance Communications — Pre Litigation Case Mail from Reliance

Dear Sir/Madam,

I was using Reliance data card around 1 year and I lost my data card. I called and informed customer care to suspend the connection and I just left it but they did not stopped generating bill. I suppose to pay only one month bill 750RS but they are asking me to pay the amount of RS1842 including late payment charges. Now they sent me a Litigation case to my mail id. I also had a call regarding same, I told I am ready to pay 750+tax but they did not agree. Do I need to go for the customer court to meet the case 408991/13/2013

Pleased help me on this. Thanks in advance.

Regards
Kumar


Mail Copy:

DISTRICT LEGAL SERVICES AUTHORITY, BANGALORE URBAN

PLC NO: 408991/13
Date: 30/09/2013

To,
NAME/ADDRESS: KUMAR KULANDAI/ADD1:NO 408 ANANDA REDDY NILAYAM DODDATHUGUR
VILLAGE,PHASE 1 ELECTRONIC CITY BANGALORE OPP TO M M SCHOOL
BANGALORE,BANGALORE,
PIN:560100

Sub: Pre Litigation Dispute between M/s. Reliance Communication
Infrastructure Ltd. And yourself with respect to Non-Payment of Service
Charges due.

It is noticed that there is a dispute between yourself and M/s. Reliance
Communication Infrastructure Ltd. Bangalore regarding amount due payable by
yourself.

The Applicant, M/s.Reliance Communication Infrastructure Ltd has requested
this Authority to take up the same matter for amicable settlement through
conciliation before the Lok Adalath. Therefore, the Lok Adalath has been
constituted for settlement of the Pre litigation case.

There, you are hereby directed to take the notice and appear before this
Pre litigation Lok Adalath PLC Sitting No:323/13 on 30.09.13 (MONDAY)
between 11:30 a.m. and 3.30 p.m. at the Office of the Deputy
Registrar, Deputy Registrar court of small causes,City Civil Court,
Basement , Behind Caury Bhavan Bangalore-560009.
To the Notice:

1.The said Notice has forward to consider your grievances and get the
matter settled Amicable in the Lok Adalath.
2.Award given by This Court is deemed to be the decree to the City Civil
Court U/Sec 21 of Legal Services Act 1987, and same is final and binding on
both parties to the dispute


Contact for Clarifications
MS.VARALAKSHMI/[protected]
Account No :[protected]MDN NO:[protected]
Amount of Rs:1757
Please Note:-The hard copy of notice sent to the above mentioned address
through post.
Was this information helpful?
No (0)
Yes (0)
RELIANCE COMMUNICATION customer support has been notified about the posted complaint.
Complaint comments 

Comments

"Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare"
I had subscribed for reliance netconnect Rs 999 monthly plan around Feb 2015 with Relationship No :[protected] and Mobile No : [protected]. And on 12th June 2015 I had asked to deactivate/unsubscribe from the service as I was going out of station for more than 3 months. I got a reply from customer care saying the accound will be deactivated within 7 days and the payment due was Rs 2/- .I had made all payments till then and at the time of deactivation only Rs 2 was due. But the RELIANCE people never terminated the connection and after a month or so they send a mail to pay Rs 1150/-
I reported the issue more than 50 times to customer care, but all they asked was termination number and never bothered to process the request and above that their executives used to call more than 5 times a day and ask to pay bill. I explained them the problem, but never got any help.!!!
Now the RELIANCE has filed a Pre Litigation Case and threatening me to pay the amount. This is a fraud plan by RELIANCE and many customers have faced the same problem. I request customers not to buy any connections from RELIANCE especially post paid and dont fall for this trap.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22889
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information