Reliance Communications — Pre Litigation Case Mail from Reliance | |
Dear Sir/Madam, I was using Reliance data card around 1 year and I lost my data card. I called and informed customer care to suspend the connection and I just left it but they did not stopped generating bill. I suppose to pay only one month bill 750RS but they are asking me to pay the amount of RS1842 including late payment charges. Now they sent me a Litigation case to my mail id. I also had a call regarding same, I told I am ready to pay 750+tax but they did not agree. Do I need to go for the customer court to meet the case 408991/13/2013 Pleased help me on this. Thanks in advance. Regards Kumar Mail Copy: DISTRICT LEGAL SERVICES AUTHORITY, BANGALORE URBAN PLC NO: 408991/13 Date: 30/09/2013 To, NAME/ADDRESS: KUMAR KULANDAI/ADD1:NO 408 ANANDA REDDY NILAYAM DODDATHUGUR VILLAGE,PHASE 1 ELECTRONIC CITY BANGALORE OPP TO M M SCHOOL BANGALORE,BANGALORE, PIN:560100 Sub: Pre Litigation Dispute between M/s. Reliance Communication Infrastructure Ltd. And yourself with respect to Non-Payment of Service Charges due. It is noticed that there is a dispute between yourself and M/s. Reliance Communication Infrastructure Ltd. Bangalore regarding amount due payable by yourself. The Applicant, M/s.Reliance Communication Infrastructure Ltd has requested this Authority to take up the same matter for amicable settlement through conciliation before the Lok Adalath. Therefore, the Lok Adalath has been constituted for settlement of the Pre litigation case. There, you are hereby directed to take the notice and appear before this Pre litigation Lok Adalath PLC Sitting No:323/13 on 30.09.13 (MONDAY) between 11:30 a.m. and 3.30 p.m. at the Office of the Deputy Registrar, Deputy Registrar court of small causes,City Civil Court, Basement , Behind Caury Bhavan Bangalore-560009. To the Notice: 1.The said Notice has forward to consider your grievances and get the matter settled Amicable in the Lok Adalath. 2.Award given by This Court is deemed to be the decree to the City Civil Court U/Sec 21 of Legal Services Act 1987, and same is final and binding on both parties to the dispute Contact for Clarifications MS.VARALAKSHMI/[protected] Account No :[protected]MDN NO:[protected] Amount of Rs:1757 Please Note:-The hard copy of notice sent to the above mentioned address through post. Was this information helpful? | |
RELIANCE COMMUNICATION customer support has been notified about the posted complaint. | |
2 Comments | |
Comments
I had subscribed for reliance netconnect Rs 999 monthly plan around Feb 2015 with Relationship No :[protected] and Mobile No : [protected]. And on 12th June 2015 I had asked to deactivate/unsubscribe from the service as I was going out of station for more than 3 months. I got a reply from customer care saying the accound will be deactivated within 7 days and the payment due was Rs 2/- .I had made all payments till then and at the time of deactivation only Rs 2 was due. But the RELIANCE people never terminated the connection and after a month or so they send a mail to pay Rs 1150/-
I reported the issue more than 50 times to customer care, but all they asked was termination number and never bothered to process the request and above that their executives used to call more than 5 times a day and ask to pay bill. I explained them the problem, but never got any help.!!!
Now the RELIANCE has filed a Pre Litigation Case and threatening me to pay the amount. This is a fraud plan by RELIANCE and many customers have faced the same problem. I request customers not to buy any connections from RELIANCE especially post paid and dont fall for this trap.
I reported the issue more than 50 times to customer care, but all they asked was termination number and never bothered to process the request and above that their executives used to call more than 5 times a day and ask to pay bill. I explained them the problem, but never got any help.!!!
Now the RELIANCE has filed a Pre Litigation Case and threatening me to pay the amount. This is a fraud plan by RELIANCE and many customers have faced the same problem. I request customers not to buy any connections from RELIANCE especially post paid and dont fall for this trap.
59%
Complaints
22889
Pending
370
Resolved
12596
+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.
Regards,
RCOMcare"