[Resolved] Reliance Communications (Rcom) — Tariff Promised on Recharge not applied | |||
Hi Team, My No : [protected] (Delhi / NCR) Recharged with Rs. 82, but being charges some 30p call rate instead of 1.2p per sec on Home/Roaming network. Please see. What is the reason for irregularities. Had been calling 198 since 3 days and they say there system is down for maintenance. Please explain what kind of revamp is going on that takes 3 days and keeps your system down ? Is this what Customer Care is for ? I seriously doubt the credibility of awards Reliance Comm. boasts to bag. Will escalate to Nodal Officers if not taken care. Alternate contact : [protected] email : prateek.[protected]@gmail.com Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
1 Comment | |||
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Reliance Communications (RCOM) — Victim of illegal money reduction From Rcom
I am reliance GSM user.I am using this number ([protected]) since 2009.my mobile service provider steals money form my mobile account ..they did it several times..i guess more then 10-12 times ..that's why before two month i deactivated my all services .. ,but after deactivating my balance reduction is continue also since last 10 days form my account more than 100 rs deducted .when i am calling to the customer care,they do not attend my call.if they pick they are saying whole things subscribed by me , they are saying i active jokes packs , mantra pack etc etc .but the truth is i never did .. i never activated or made request to anyone to activate those services I am still loosing my balance.please help me :)Note : i Lost more then 1000 Rupees ,this is a big money for me Also this is not only the story of mine i few of my friends also got cheated by relaince (Rcom)
Regards
Amit